Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new fireplace glass fit the space perfectly. My nephew installed it with ease. I love seeing the flame again, as the old glass had become distorted.”

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Posted 4 years ago

“I was very satisfied with the prompt service I received from Woodstove fireplace glass. The glass fit perfect and now I can enjoy a fire again.”

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Posted 4 years ago

“Outstanding knowledge only topped by better customer service”

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Posted 4 years ago

“It fits perfect and fast delivery Couldnot be happier with it”

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Posted 4 years ago

“Had to order new window for my Squire wood stove after mine broke. The fit is exact. So glad I found one so quickly. Fast shipping”

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Posted 4 years ago

“Got the glass in two days, installed, and the fire is now picture perfect. The staff was knowledge and helpful. They cut my glass to the dimensions that I requested and at no extra charge. Very pleased with their product and service.”

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Posted 4 years ago

“Simple and fast.”

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Posted 4 years ago

“I called the company to ask if the stove glass I wanted to buy would fit a slightly different stove model. They were helpful over the phone and answered my question. I ordered the part, and it arrived quickly and undamaged. We installed the stove door glass and could fire up our stove right before the 2-week cold spell hit Missouri. Very happy with the purchase and would recommend to others.”

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Posted 4 years ago

“Very quick and easy”

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Posted 4 years ago

“Glass arrived intact and as promised.”

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Posted 4 years ago

“Looks great should have ordered 2”

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Posted 4 years ago

“Very happy with the service!!!!!”

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Posted 4 years ago

“The glass for my stove was not a common size. I measured The original and emailed the measurements to them. I received my replacement glass within a week and the fit and finish was perfect. Thank you wood stove fireplace glass!!”

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Posted 4 years ago

“Stove is burning much better after replacement”

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Posted 4 years ago

“Fast shipping, the glass fit right in”

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Posted 4 years ago

“Got it fast it fit liked the video”

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Posted 4 years ago

“You guys did a wonderful job making sure we had the right glass it’s been doing a wonderful job.”

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Posted 4 years ago

“Shipped same day. Excellent service. Reasonable prices.”

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Posted 4 years ago

“I was not sure if I was installing the glass correctly so I called for help and the gentleman that answered helped me make sure the glass got installed correctly! Thank you for the great costumer service, Mark G.”

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Posted 4 years ago

“Fire glass looks great! The fiberglass tape was a perfect fit and easy to install. Glass cleaner has been used once as well. Pretty good. I know it’s tough to keep the glass clean when burning. I replaced the glass on my mom’s old wood stove that broke decades ago when I was a kid. We replaced her old stove with a new high efficiency fireplace during a remodel. I put the old stove in my shop. Looks great!”

Total-Hearth.com 5 star review on 15th February 2021

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews