Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the fast service”

Helpful Report

Posted 4 years ago

“The guys I spoke with were knowledgeable, friendly, and really helpful. The glass shipped out super fast, and my little Dutchwest has never looked so great! Thank you!”

Total-Hearth.com 5 star review on 26th December 2021

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Posted 4 years ago

“Very efficient help, perfect measurements!”

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Posted 4 years ago

“Customer service was top notch and helped me get the replacement glasses that I needed. Even went above and beyond and sent gasket sealer even though I didn't get it. Would definitely recommend!!”

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Posted 4 years ago

“Perfect fit replacement and it is much more fun to watch the fire burn with a clear and clean new glass.”

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Posted 4 years ago

“Good customer service. The person that help me was very knowledgeable about my model pellet stove. Good quality product received; glass & tape.”

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Posted 4 years ago

“It was perfect! Nice fitment and fast free shipping. Happy holidays and be safe”

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Posted 4 years ago

“The glass arrived quickly and fit perfectly. I would recommend these guys to anyone for service and quality.”

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Posted 4 years ago

“The replacement glass was a perfect fit. Shipping was spot on also”

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Posted 4 years ago

“Glass in my homemade woodstove looks awesome. Fits like a glove.Thanks”

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Posted 4 years ago

“Was shipped withen 2 days of placing order arrived very fast was packed well and the ceramic glass looks wonderful in our wood stove !”

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Posted 4 years ago

“The replacement glass was a perfect fit on our Scan10 stove. Very good quality and shipped all the way to Alaska in record time.”

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Posted 4 years ago

“Good price and helpful advise. Thank you.”

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Posted 4 years ago

“Perfect fit, fast service.”

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Posted 4 years ago

“our fireplace glass broke and i ordered a new one and it fit perfect i highly recommend”

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Posted 4 years ago

“Glass was delivered on time , fit was perfect. Price was great..”

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Posted 4 years ago

“Very helpful.”

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Posted 4 years ago

“While I have not installed yet because old glass is only hairline crack. New glass measures exact and was delivered promptly. If need arises wouldn’t hesitate to revisit woodstove glass.”

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Posted 4 years ago

“Super fast delivery! I ordered on a Friday and it shipped the same day. I had it delivered and installed by Monday! Excellent service!”

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Posted 4 years ago

“Looks awesome and fits perfectly”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews