Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,781 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to source replacment glass locally. Cost was far greater than from Woodstove and delivery would have been weeks off. My glass came quickly, size was exactly right. Could’nt be happier.”

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Posted 3 years ago

“The new gasket for the door and the cement worked perfectly!”

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Posted 3 years ago

“I rebuilt old wood stoves and sale them and have found your glass door window prices always to be fair. The shipping is always fast which helps me to get the stove on the market. Thanks for the great service.”

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Posted 3 years ago

“Love it and was easy to put it in”

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Posted 3 years ago

“Bought it for my father in law. Looks and works great. Easy to install.”

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Posted 4 years ago

“Quite attractive. The previous glazing was da translucent ceramic glass, and the full transparency of this looks much better. Installation was a breeze with the gasket supplied., and after a thorough cleaning and repaint of the door assembly. Pretty great for a thirty-some year old stove. No fire, yet, as I must finish painting the rest of the base, and 90 degree weather is not conducive for the high output of this AllNighter. Thanks!”

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Posted 4 years ago

“Really excellent service, the large sheet of mica arrived quickly and was well packaged with good installation tips! I couldn’t be happier and will definitely be using this great company again!”

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Posted 4 years ago

“Outstanding people to do business with”

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Posted 4 years ago

“GREAT SERVICE AND FAST DELIVERY”

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Posted 4 years ago

“Exactly what I ordered and needed. Helpful salesman got me the right glass for my fireplace. Thank you!”

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Posted 4 years ago

“Quick, friendly and knowledgeable people. The glass fit and performance are excellent.”

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Posted 4 years ago

“With it being in the 90s temp wise we haven't tried the fire. But the items arrived very quickly. And fit perfect. Staff was efficient when ordering.”

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Posted 4 years ago

“Easy to order! Fair prices! Fast delivery! Perfect fit! I have used them before and will continue to use this company. Highly recommended! First Class Hearth Service”

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Posted 4 years ago

“Did right by us.”

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Posted 4 years ago

“best customer service i have ever had!”

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Posted 4 years ago

“Outstanding customer service! Wonderful response time and patience with helping get my order exactly correct! Such a breeze of fresh air in this day and age.”

Total-Hearth.com 5 star review on 21st June 2021

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Posted 4 years ago

“The glass that the website claimed would fit my stove did not fit; now I have to find someone to cut it before I can use it.”

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Posted 4 years ago

“Perfect Fit easy to install Easy instructions very sturdy like it's going to last a long long time thank you for making it easy”

Total-Hearth.com 5 star review on 14th June 2021

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Posted 4 years ago

“The glass fit perfectly. Will not have a fire before November.”

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Posted 4 years ago

“Ordered a new glass for our Woodstock. It came in to us quickly and packaged very well. Price wise was awesome.”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,781 reviews