Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything worked great, the glass looks amazing!”

Helpful Report

Posted 4 years ago

“The glass arrived in a timely fashion unbroken as it was well packed. However the gasket that was promised was not with it. Fortunetely we could use the old one. It would be nice if a new was sent as promised when I ordered the glass. Carol S. Bailey”

Helpful Report

Posted 4 years ago

“Easy order, fast shipping. Would recommend.”

Helpful Report

Posted 4 years ago

“I ordered two ceramic glass panes for my 30-year-old Consolidated Dutchwest Sequoia woodstove. The panes were cut to custom size and were shipped promptly along with the appropriate gasket material. Very pleased with the service!”

Helpful Report

Posted 4 years ago

“Very pleased with the ceramic glass purchase. I custom designed a 64" x 18" piece of glass with a curved arch for an outdoor patio fire feature. The staff efficiently placed my custom order, fabricated a wooden crate to safely ship my order 900 miles via FedEx, & shipped the order within a few days.”

Total-Hearth.com 5 star review on 29th November 2021

Helpful Report

Posted 4 years ago

“I am ALWAYS impressed with Mike and Woodstove-Fireplace Glass! Your customer service is wonderful and the glass shows up extra fast and well packed for travel. Thank you for making my job a bit easier!!”

Helpful Report

Posted 4 years ago

“Ordered replacement glass and gaskets for my old double door LOPI wood stove stove insert on a Wednesday afternoon and it was all delivered by Friday morning. The install was simple and the glass and gaskets fit perfectly. Thank you!”

Helpful Report

Posted 4 years ago

“I ordered replacement glass for a wood stove. Sent dimensions and order was sent right away. Great product. Great service. I was very happy.”

Helpful Report

Posted 4 years ago

“great service fast turn around time perfect fit !!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

“great service !! Stove looks great now that the flame is visable Thank YOU11”

Helpful Report

Posted 4 years ago

“Excellent job by woodstove fireplace glass. I will continue my fireplace needs with them. High quality”

Helpful Report

Posted 4 years ago

“RELIABLE, EASY. AFFORDABLE”

Helpful Report

Posted 4 years ago

“The glass looks phenomenal but the door seal wasn’t thick enough to seal the door”

Helpful Report

Posted 4 years ago

“I had just paid $40 more for a replacement glass that cracked immediately from a local glass store. your product arrived fast was professionally edged and fit perfect, Thank you”

Helpful Report

Posted 4 years ago

“Was very satisfied with the service and prompt deliver of my Glass!”

Helpful Report

Posted 4 years ago

“I got the correct glass for my stove, shipped reasonably and arrived well packed. The install was very easy and it’s burning great now. If I ever need replacement glass for either of my stoves I’ll be coming back for sure!!”

Helpful Report

Posted 4 years ago

“fit perfect. easy replacement.”

Helpful Report

Posted 4 years ago

“The glass is exactly what I wanted and needed, it is perfect.”

Helpful Report

Posted 4 years ago

“It was perfect in size”

Helpful Report

Posted 4 years ago

“The ceramic glass I purchase from your company was a good investment and it save me from purchasing a whole new gas fireplace insert. Money was saved, thank you so much. Excellent product and services.”

Helpful Report

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews