Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,781 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the gasket replacement kit for our Lopi woodstove. It arrived in just a couple of days and was exactly what we needed. All ready for cold fall evenings in front of the fire!”

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Posted 3 years ago

“Great customer service. Super fast shipping. Great products. Thank you!”

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Posted 3 years ago

“Fit perfectly.”

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Posted 3 years ago

“Easy website, fast shipping and an exact fit!”

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Posted 3 years ago

“That was so easy to order, arrived quickly and was a major upgrade for our fire!”

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Posted 3 years ago

“I ordered a custom cut stove glass and it was sent right out perfect to order. A great place to deal with and I thank them with much appreciation!”

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Posted 3 years ago

“Very satisfied”

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Posted 3 years ago

“I received an old tube of gaskget adhesive ( no fault Woodstove.) They immediately sent a replacement 2nd day air. Great customer service.”

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Posted 3 years ago

“Very timely. There when we needed them to answer all questions we had”

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Posted 3 years ago

“Great customer service! Recovered the right parts for my stove, and they fit perfectly! Thank you!”

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Posted 3 years ago

“There was black markings on it I couldn't get off”

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Posted 3 years ago

Those are Mineral deposits in the glass. Mica glass is made out of a mineral that is peeled into sheets. The Mica glass will have imperfections in it....it is the nature of that type of glass. Sorry to hear yours had more than you thought. Some of it is fairly clear, but some have more spots than others.

Posted 3 years ago

“Excellent mica products and very fast shipping.”

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Posted 3 years ago

“Very nice people to deal with.”

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Posted 3 years ago

“A concise video prepared me to replace mt wood stove's door gasket. Then more than enough gasket material and adhesive were supplied. Everything arrived quickly. Good service, god products.”

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Posted 3 years ago

“Glass fit perfectly and was easy to install with the adhesive gasket.”

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Posted 3 years ago

“The glass was correct sz. and installed easily, haven’t been able to burn woodstove yet”

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Posted 3 years ago

“Fast, friendly and ready to help.”

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Posted 3 years ago

“Your customer service is amazing and your prices are unbeatable, thank you so much for everything!”

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Posted 3 years ago

“Perfect fit and fast service. Thank you!”

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Posted 3 years ago

“We appreciated the excellent customer support and that the glass arrived on time as promised.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,781 reviews