Login
Start Free Trial Are you a business? Click Here

Total-Hearth.com Reviews

4.8 Rating 1,781 Reviews
98 %
of reviewers recommend Total-Hearth.com
4.8
Based on 1,781 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Total-Hearth.com 5 star review on 18th August 2025
James G
Total-Hearth.com 5 star review on 13th March 2025
Theron J
Total-Hearth.com 5 star review on 2nd February 2025
Margaret B
Total-Hearth.com 5 star review on 31st December 2024
Mark O
Total-Hearth.com 5 star review on 31st December 2024
Jane W
Total-Hearth.com 5 star review on 20th December 2024
Martin B
Total-Hearth.com 5 star review on 2nd December 2024
Joseph L
219
Anonymous
Anonymous  // 01/01/2019
Fits perfect and great delivery time. Very happy with product and company.
Helpful Report
Posted 3 years ago
EXCELLENT CUSTOMER SERVICE. GOOD PRICE AND FAST SERVICE.
Helpful Report
Posted 3 years ago
Glass was great fire looks beautiful thank you 😊
Helpful Report
Posted 3 years ago
I've placed two orders in the past couple weeks and both orders shipped same day and arrived the next day in St Louis. Glass was packed extremely well with quality material and arrived with no issues. Their wood stove glass installation video was very helpful in replacing the glass and gasket on our fireplace insert.
Helpful Report
Posted 3 years ago
Ordering was easy. When I inquired about tracking they responded quickly. Glass fit perfectly. Shipping relatively fast.
Helpful Report
Posted 3 years ago
The Glass arrived in perfect condition. The delivery was late at no fault of the company. The delay came from the delivery company. Glass fit our stove like a glove.
Helpful Report
Posted 3 years ago
Such a helpful sales team. They guided me to the right product and had it delivered right away. They also had helpful information on installing the new glass. Really pleased with the whole process.
Helpful Report
Posted 3 years ago
Excellent customer service and delivery of the product.
Helpful Report
Posted 3 years ago
Got a piece of glass for my fireplace and it came packaged securely and quick without any damage. Very happy with the turnaround time.
Helpful Report
Posted 3 years ago
Somehow I got the wrong size glass pieces I want to burn a fire tonight cuz can be like 35 degrees they're like an inch off on the two in pieces the middle piece seems okay but the other ones were too big like an inch off actually
Helpful Report
Posted 3 years ago
You ordered custom size pieces of glass that were 5 1/2" x 9 1/2". If we somehow did not cut the glass to the correct dimensions, then please call us so that we can send the correct size glass.
Posted 3 years ago
Very pleased with the customer service, quick response and the quality of the product. HIGHLY recommend!
Helpful Report
Posted 3 years ago
Stellar service!! Just like others mentioned, they are quick, faster than Amazon for real, best price too.
Helpful Report
Posted 3 years ago
Perfect piece.
Helpful Report
Posted 3 years ago
We placed our order on a Sunday, called them that Monday morning about the four corners. They cut and shipped that day. The glass for our wood stove fit perfect. It also came with a new gasket.
Helpful Report
Posted 3 years ago
The new mica is gorgeous! I can see the fire in my woodstove again! Thank you!
Helpful Report
Posted 3 years ago
The glass (mica) was a perfect match to the original Efel glass. Much better than the thinner replacement glass I ordered years ago from another company. I’m very pleased. The glass was a very reasonable price & was delivered in a couple days. Thank you!
Helpful Report
Posted 3 years ago
Fast shipping, great product.
Helpful Report
Posted 3 years ago
One stop shop for all the repair items for my stove. The website recommended items I would have surely forgotten about which saved me tons of time. Thank You!
Helpful Report
Posted 3 years ago
Exactly what I needed.
Helpful Report
Posted 3 years ago
Thank you so much for the quick shipping of our needed glass and other items. The quality of the glass is excellent and we are very happy with our order.
Helpful Report
Posted 3 years ago
Total-Hearth.com is rated 4.8 based on 1,781 reviews