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Total-Hearth.com Reviews

4.8 Rating 1,781 Reviews
98 %
of reviewers recommend Total-Hearth.com
4.8
Based on 1,781 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Total-Hearth.com 5 star review on 18th August 2025
James G
Total-Hearth.com 5 star review on 13th March 2025
Theron J
Total-Hearth.com 5 star review on 2nd February 2025
Margaret B
Total-Hearth.com 5 star review on 31st December 2024
Mark O
Total-Hearth.com 5 star review on 31st December 2024
Jane W
Total-Hearth.com 5 star review on 20th December 2024
Martin B
Total-Hearth.com 5 star review on 2nd December 2024
Joseph L
219
Anonymous
Anonymous  // 01/01/2019
Was very satisfied with the service and prompt deliver of my Glass!
Helpful Report
Posted 3 years ago
I got the correct glass for my stove, shipped reasonably and arrived well packed. The install was very easy and it’s burning great now. If I ever need replacement glass for either of my stoves I’ll be coming back for sure!!
Helpful Report
Posted 3 years ago
fit perfect. easy replacement.
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Posted 3 years ago
The glass is exactly what I wanted and needed, it is perfect.
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Posted 3 years ago
It was perfect in size
Helpful Report
Posted 3 years ago
The ceramic glass I purchase from your company was a good investment and it save me from purchasing a whole new gas fireplace insert. Money was saved, thank you so much. Excellent product and services.
Helpful Report
Posted 3 years ago
Fast to get our glass. Well done packing. Yes a bit expensive but all things considered well worth it. We have our jotul back again!!
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Posted 3 years ago
Great service. Good experience. Thanks!
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Posted 3 years ago
I received the piece of glass that was perfectly cut to size, and the shipping was very fast!! I’m highly impressed with this company and if I ever know anyone who is looking, I definitely know where to tell them to go. I’m a highly satisfied with everything about this company! Thank you!
Helpful Report
Posted 3 years ago
Great fit and function.
Total-Hearth.com 5 star review on 15th November 2021
Helpful Report
Posted 3 years ago
Perfect fit for my Alaska Channing III. Free/fast shipping and a few bucks cheaper than getting one made at a local glass shop was also a plus.
Helpful Report
Posted 3 years ago
The glass arrived even sooner than promised. Easy to install, good information on website to help. Thanks!
Helpful Report
Posted 3 years ago
The glass I ordered came in very quickly and was the exact fit I ordered. It looks great and I’m sure I am going to be happy with it for a long time.
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Posted 3 years ago
Glass arrived quickly and as advertised. Great company!
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Posted 3 years ago
Very pleased with the customer service and the product! Would highly recommend!
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Posted 3 years ago
The replacement glass came 3 days! The stove seems a whole lot safer with the glass altho I do have to clean it. 🤔 Jotul has a pretty poor way of supporting the glass. Thanks for great quick service!
Helpful Report
Posted 3 years ago
Great service! Quality job delivered quickly.
Helpful Report
Posted 3 years ago
Very nice people to work with my order. Thank You
Helpful Report
Posted 3 years ago
good price, fast delivery and a good video to show how to do the job without breaking the glass (as I did with the old one).
Helpful Report
Posted 3 years ago
Works great. So glad we found your company. Will send picture later.
Helpful Report
Posted 3 years ago
Total-Hearth.com is rated 4.8 based on 1,781 reviews