Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glass is great, just can't get the old screws out to put it in. Is there an install kit with new screws and brackets?”

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Posted 3 years ago

“Easy to navigate site, fast shipping”

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Posted 3 years ago

“Very timely and perfect fot”

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Posted 3 years ago

“Great customer service and product fast shipping will definitely use them again”

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Posted 3 years ago

“Called, ordered glass for my coalbrookdale coal/wood stove and 2 days later had the glass and couldn't be happier with the quick delivery and the glass product itself. Don't hesitate to use Woodstove-fireplace fast, knowledgeable and had the order out for delivery the same day. Thanks, Mike at woodstove/fireplaceglass for keeping the fire burning!”

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Posted 3 years ago

“Service was excellent. Not sure of product bought,because I have not installed it yet. And price was good also compared to others. Thanks”

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Posted 3 years ago

“Thank you for the fast service”

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Posted 3 years ago

“The guys I spoke with were knowledgeable, friendly, and really helpful. The glass shipped out super fast, and my little Dutchwest has never looked so great! Thank you!”

Total-Hearth.com 5 star review on 26th December 2021

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Posted 3 years ago

“Very efficient help, perfect measurements!”

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Posted 3 years ago

“Customer service was top notch and helped me get the replacement glasses that I needed. Even went above and beyond and sent gasket sealer even though I didn't get it. Would definitely recommend!!”

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Posted 3 years ago

“Perfect fit replacement and it is much more fun to watch the fire burn with a clear and clean new glass.”

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Posted 3 years ago

“Good customer service. The person that help me was very knowledgeable about my model pellet stove. Good quality product received; glass & tape.”

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Posted 3 years ago

“It was perfect! Nice fitment and fast free shipping. Happy holidays and be safe”

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Posted 3 years ago

“The glass arrived quickly and fit perfectly. I would recommend these guys to anyone for service and quality.”

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Posted 3 years ago

“The replacement glass was a perfect fit. Shipping was spot on also”

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Posted 3 years ago

“Glass in my homemade woodstove looks awesome. Fits like a glove.Thanks”

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Posted 3 years ago

“Was shipped withen 2 days of placing order arrived very fast was packed well and the ceramic glass looks wonderful in our wood stove !”

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Posted 3 years ago

“The replacement glass was a perfect fit on our Scan10 stove. Very good quality and shipped all the way to Alaska in record time.”

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Posted 3 years ago

“Good price and helpful advise. Thank you.”

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Posted 3 years ago

“Perfect fit, fast service.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews