Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a retired union glazier of 35 years…exact oem fit and finish .Will return if need again.”

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Posted 3 years ago

“I ordered from you in the past. The last piece of glass was too large and eventually cracked. The most recent piece of glass was 1/4 smaller side to side and almost. 3/8 shorter top to bottom. All I can say is ????”

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Posted 3 years ago

“Great service, great product, quick delivery ron”

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Posted 3 years ago

“Will see how it holds up over the years”

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Posted 3 years ago

“Great fast service service. New glass fit perfectly”

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Posted 3 years ago

“I ordered new glass to have extra on hand for if the glass that's currently on the stove breaks. I haven't opened the box yet so I can't say anything about the quality. The shipping was very fast”

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Posted 3 years ago

“I'm I'm very pleased with the way it came packaged and it installed very well perfect fit thank you”

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Posted 3 years ago

“Glass sent out same day, great service and a very good fit in our Jotul woodstove”

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Posted 3 years ago

“With tape applied around the glass the fit in my door was super tight which made installation challenging. But easing it in using clamps around the edge eventually worked. Some installation tips accompanying the glass would have been helpful, but I’m sure every stove is a little different.”

Total-Hearth.com 5 star review on 13th December 2021

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Posted 3 years ago

“Great costumer service and quick shipping!!”

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Posted 3 years ago

“Super fast shipping great quality easy to deal with would recommend to anyone”

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Posted 3 years ago

“My order came super quick and was reasonably priced. The only thing I didn't appreciate was your branding etched into one corner of the glass. I didn't sign up to advertise your product and wish I knew before ordering.”

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Posted 3 years ago

“Excellent service and quick shipping. The wrong size glass was shipped and upon contact they immediately sent out correct size with return label for incorrect one. Response was friendly, professional, and fast.”

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Posted 3 years ago

“Ceramic glass fit perfectly.”

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Posted 3 years ago

“I have no complaints thank you so much”

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Posted 3 years ago

“Called local wood stove businesses to purchase two pieces of ceramic glass for my wood/coal stove,was told that it would be any where from 2 to 3 weeks till they could get to cutting and then calling me to pick it up. Went online and found Mike at Woostove-fireplace glass had in 2 days at my house and I installed them that day. Kept my fire burning and heat going. Didn't know if cracked glass would have lasted 2 more weeks. Both old pieces broke apart when I was taking them out. Thanks, Mike for keeping us safe and warm!”

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Posted 3 years ago

“Quick delivery perfect fitment”

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Posted 3 years ago

“.............”

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Posted 3 years ago

“Easy to install by following your video! The gasket was easy to use too. Thanks!”

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Posted 3 years ago

“Very quick order shipment and exact size, mike the owner is very helpful”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews