Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was traveling for work when my wife told me that she had broken the glass on the woodstove I ordered it around 9AM ( home time ) I quickly finished my work and caught a late flight home getting in at the wee hours of the next day. My glass was there before noon and I had it installed the fire lit and the house warm before my wife got home from work in the afternoon. Which made her very happy! Happy wife ....Happy life!”

Helpful Report

Posted 4 years ago

“the door glass fit beautifully thank you, will keep your address for future.”

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Posted 4 years ago

“Perfect fit. It’s what I expected”

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Posted 4 years ago

“Great customer service. Great price. Super quick shipping!”

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Posted 4 years ago

“Great product, well packed and sent out same day as I placed the order”

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Posted 4 years ago

“You done did good”

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Posted 4 years ago

“Product arrived very fast! Fits and functions perfectly. Couldnt be happier with my purchase. Im very glad I went with this company!”

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Posted 4 years ago

“Glas was correct size and shape, was shipped very quickly.”

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Posted 4 years ago

“They fit perfect Great price”

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Posted 4 years ago

“Love it so far.”

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Posted 4 years ago

“exact fit, easy installation.”

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Posted 4 years ago

“Easy order, fast shipping, and fit perfectly!”

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Posted 4 years ago

“Quick accurate service. They were spot on!”

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Posted 4 years ago

“Only place I could find a replacement glass door on my 1987 Vermont castings fire place. Fits perfect and looks great.”

Total-Hearth.com 5 star review on 17th December 2021

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Posted 4 years ago

“I’m a retired union glazier of 35 years…exact oem fit and finish .Will return if need again.”

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Posted 4 years ago

“I ordered from you in the past. The last piece of glass was too large and eventually cracked. The most recent piece of glass was 1/4 smaller side to side and almost. 3/8 shorter top to bottom. All I can say is ????”

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Posted 4 years ago

“Great service, great product, quick delivery ron”

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Posted 4 years ago

“Will see how it holds up over the years”

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Posted 4 years ago

“Great fast service service. New glass fit perfectly”

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Posted 4 years ago

“I ordered new glass to have extra on hand for if the glass that's currently on the stove breaks. I haven't opened the box yet so I can't say anything about the quality. The shipping was very fast”

Helpful Report

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews