Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,782 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,782 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick service very happy with product back up and running!”

Helpful Report

Posted 4 years ago

“I received the order promptly, in great condition, and it was very reasonably priced. The only negative thing I can say is that I ordered the replacement kit-specific to my stove and they sent me fiberglass rope far too large for my stove.”

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Posted 4 years ago

“Mike was great to work with and did an excellent job on my fire insert door .”

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Posted 4 years ago

“Good Price and delivery time!”

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Posted 4 years ago

“Amazing and such fast shipping!”

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Posted 4 years ago

“fit perfectly without any problem, promptly delivered, and package well”

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Posted 4 years ago

“I am very happy with the glass. It is so clear, you can't tell it's there. The fit is perfect and the delivery time was outstanding.”

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Posted 4 years ago

“Great Quality and honest dealing. Highly recommend !”

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Posted 4 years ago

“Ordered two pieces, 7+7 inches, can me really quick, nice looking heavy glass, I’m building two wood stoves, and i like to be able to see the flames, stove not completed yet, but any problems, and I’ll do a follow up”

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Posted 4 years ago

“knowledgeable service,fast delivery.Great!”

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Posted 4 years ago

“Fast no hassle ordering and service ! Thanks”

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Posted 4 years ago

“this is a very professional company. I put in my order and it showed up in about five business days. I was very happy”

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Posted 4 years ago

“Very quick shipping and arrived well packaged. Would recommend shopping for your stove glass here.”

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Posted 4 years ago

“We needed a new gasket for the door of our Lopi wood stove so I ordered one from your company. I was thrilled with quick delivery and accuracy of my order. You are doing it right! Thank you so much!”

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Posted 4 years ago

“Very quick to ship awesome! Prices decent”

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Posted 4 years ago

“Easy folks to deal with”

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Posted 4 years ago

“Thank you for great service and my glass is awesome! Thank you again will refer you to anyone 😁”

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Posted 4 years ago

We are thrilled we could help! Thanks!

Posted 4 years ago

“Great customer service and quick shipping!”

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Posted 4 years ago

Thanks glad we could help!

Posted 4 years ago

“Smooth ordering process. Easy install. Happy with overall experience.”

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Posted 4 years ago

Glad to hear! Thanks for the feedback!

Posted 4 years ago

“Great price and fast”

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Posted 4 years ago

Great to hear that we are cheaper than our competitors and that shipping was fast! Thanks for the feedback!

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,782 reviews