Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prefect fit and fast delivery”

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Posted 5 years ago

“Very satisfied”

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Posted 5 years ago

“Would of giving 5 stars but paid for 2 day and took 4 days.The glass is awesome. Money was taking out on the 9th and received on the 13th. All good but damn that was 35 etra for 2 day.....”

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Posted 5 years ago

According to the tracking information we shipped it the same day it was ordered and the packaged was delivered in 2 days. Did UPS drop it off at the wrong location?

Posted 5 years ago

“I had to grind the glass to make it fit. Used a ceramic cut off wheel. It’s all good now”

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Posted 5 years ago

Was the wrong glass ordered? In the future if you run into this issue, please give us a call and we will do our best to rectify the situation. Have a great day!

Posted 5 years ago

“It was a painless order. Fast and direct. Expedited shipping is a bargain IMHO. The glass is a perfect replacement for my Englander stove. Works great-- its burning right now.”

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Posted 5 years ago

“They are very helpful in finding parts I needed.”

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Posted 5 years ago

“It's good.”

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Posted 5 years ago

“worked great”

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Posted 5 years ago

“Very happy with the service”

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Posted 5 years ago

“Fit perfect”

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Posted 5 years ago

“Glass fit perfectly. Thank you”

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Posted 5 years ago

“Perfect fit and great price compared to the competitors. Appreciated the quick shipping. Enjoying the fire through the new window!”

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Posted 5 years ago

“Kngh jjcf kjgfcfh jjjvy”

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Posted 5 years ago

“I guess it makes sense that if you live in Utah and need something for a wood stove you should go to Vermont Avenue somewhere in Illinois to find it. Lots of fireplaces between those three states. I could look for all this shit locally, but I probably wouldn’t find it. If someplace could get it, they’d probably special order it anyway. Probably from these guys, cuz they’re the best. You’re the best! :kissy face emoji: —dt”

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Posted 5 years ago

“Came promptly and was in great of condition. Well packaged also.”

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Posted 5 years ago

“Great company to do business with. There was a mistake on my order but they corrected it immediately and sent the correct glass along with a return label. Quick honest and dependable.”

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Posted 5 years ago

“Really nice replacement”

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Posted 5 years ago

“Arrived in time. Is what it says it is.”

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Posted 5 years ago

“Came fast and fit perfectly”

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Posted 5 years ago

“Everything was great, measurements were perfect, got here fast, seems to be good quality and the guy i got to talk on the phone with was very polite and helpful.”

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Posted 5 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews