Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The replacement glass that I ordered arrived quickly, was cut perfectly to size, packed professionally. If I ever need more woodstove glass I will certainly shop here again.”

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Posted 4 years ago

“Quick delivery and exactly as described. Happy with my purchase and glad I didn’t go with a box store.”

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Posted 4 years ago

“Excellent service and great communication. I had a question and it was answered immediately with one call.”

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Posted 4 years ago

“Very nice. Package was delivered on time. The glass was packaged nicely and fit perfectly. This was a good online experience.”

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Posted 4 years ago

“Excellent customer service. Nice glass.”

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Posted 4 years ago

“Great replacement. Didnt realize the old glass wasnt smoked.”

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Posted 4 years ago

“Great product, Fast service”

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Posted 4 years ago

“great fit, my particular model did not allow for me to wrap the rope around the pane on both sides but I made it work. It was the correct size, but just a different installment of what you would see typically online. Unfortunately the door rope I bought was too thick for my model regardless, you live and learn. thanks”

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Posted 4 years ago

“Outstanding service, very knowledgeable. Glass fit perfect and fast delivery. Would highly recommend.”

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Posted 4 years ago

“Fast reliable service!”

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Posted 4 years ago

“Quick/friendly reply/confirmation soon after I ordered my glass. It shipped the day I ordered it and arrived soon after. Fit perfectly and cost considerably less than many other places I searched for the glass. Been installed for over a month & everything seems terrific (of course, the real test will be "what's it like years from now?"). So far, there's been no indication that I won't be just as happy years down the road. My experience suggests that they're a great company to do business with, and they plan to be around for the long run.”

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Posted 4 years ago

“Super fast shipping”

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Posted 4 years ago

“Great Price, Excellent Service and my custom glass replacement fit like a glove! thank you so much, its great to enjoy the view of a warm fire!”

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Posted 4 years ago

“Glass fit perfect, easy to install! Thank you!”

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Posted 4 years ago

“Fast service. Good price.”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Correct item shipped fast. The way the internet is supposed to be.”

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Posted 4 years ago

“Fit perfectly.”

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Posted 4 years ago

“glass fit perfectly but seal was wrong size for window - would fit door though.”

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Posted 4 years ago

“All good, processing order. Installation easy.”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews