Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered replacement glass and gaskets for my old double door LOPI wood stove stove insert on a Wednesday afternoon and it was all delivered by Friday morning. The install was simple and the glass and gaskets fit perfectly. Thank you!”

Helpful Report

Posted 4 years ago

“I ordered replacement glass for a wood stove. Sent dimensions and order was sent right away. Great product. Great service. I was very happy.”

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Posted 4 years ago

“great service fast turn around time perfect fit !!!!!!!!!!!!!”

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Posted 4 years ago

“great service !! Stove looks great now that the flame is visable Thank YOU11”

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Posted 4 years ago

“Excellent job by woodstove fireplace glass. I will continue my fireplace needs with them. High quality”

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Posted 4 years ago

“RELIABLE, EASY. AFFORDABLE”

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Posted 4 years ago

“The glass looks phenomenal but the door seal wasn’t thick enough to seal the door”

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Posted 4 years ago

“I had just paid $40 more for a replacement glass that cracked immediately from a local glass store. your product arrived fast was professionally edged and fit perfect, Thank you”

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Posted 4 years ago

“Was very satisfied with the service and prompt deliver of my Glass!”

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Posted 4 years ago

“I got the correct glass for my stove, shipped reasonably and arrived well packed. The install was very easy and it’s burning great now. If I ever need replacement glass for either of my stoves I’ll be coming back for sure!!”

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Posted 4 years ago

“fit perfect. easy replacement.”

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Posted 4 years ago

“The glass is exactly what I wanted and needed, it is perfect.”

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Posted 4 years ago

“It was perfect in size”

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Posted 4 years ago

“The ceramic glass I purchase from your company was a good investment and it save me from purchasing a whole new gas fireplace insert. Money was saved, thank you so much. Excellent product and services.”

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Posted 4 years ago

“Fast to get our glass. Well done packing. Yes a bit expensive but all things considered well worth it. We have our jotul back again!!”

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Posted 4 years ago

“Great service. Good experience. Thanks!”

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Posted 4 years ago

“I received the piece of glass that was perfectly cut to size, and the shipping was very fast!! I’m highly impressed with this company and if I ever know anyone who is looking, I definitely know where to tell them to go. I’m a highly satisfied with everything about this company! Thank you!”

Helpful Report

Posted 4 years ago

“Great fit and function.”

Total-Hearth.com 5 star review on 15th November 2021

Helpful Report

Posted 4 years ago

“Perfect fit for my Alaska Channing III. Free/fast shipping and a few bucks cheaper than getting one made at a local glass shop was also a plus.”

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Posted 4 years ago

“The glass arrived even sooner than promised. Easy to install, good information on website to help. Thanks!”

Helpful Report

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews