Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect piece.”

Helpful Report

Posted 4 years ago

“We placed our order on a Sunday, called them that Monday morning about the four corners. They cut and shipped that day. The glass for our wood stove fit perfect. It also came with a new gasket.”

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Posted 4 years ago

“The new mica is gorgeous! I can see the fire in my woodstove again! Thank you!”

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Posted 4 years ago

“The glass (mica) was a perfect match to the original Efel glass. Much better than the thinner replacement glass I ordered years ago from another company. I’m very pleased. The glass was a very reasonable price & was delivered in a couple days. Thank you!”

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Posted 4 years ago

“Fast shipping, great product.”

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Posted 4 years ago

“One stop shop for all the repair items for my stove. The website recommended items I would have surely forgotten about which saved me tons of time. Thank You!”

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Posted 4 years ago

“Exactly what I needed.”

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Posted 4 years ago

“Thank you so much for the quick shipping of our needed glass and other items. The quality of the glass is excellent and we are very happy with our order.”

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Posted 4 years ago

“Perfect fit! Fast delivery!”

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Posted 4 years ago

“we needed to replace the glass and gasket for our older morso stove..perfect fit!! and timely delivery!”

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Posted 4 years ago

“Nice product, great fit & fast shipping”

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Posted 4 years ago

“After years of having a crack through my glass. It was nice to find something that was easy and affordable. Thank you”

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Posted 4 years ago

“Our replacement glass for our stove came very quickly and was what we had orderd,ordered, purchase from this company again!”

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Posted 4 years ago

“New piece of glass from you guys fits great. The piece I purchased a couple of years ago never fit correctly, it was to large and the door always closed under pressure which probably caused it to break. The new one is much better.”

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Posted 4 years ago

“I ordered a replacement gasket for my stove. The one I received was undersized and the stove acts like the draft is open all of the time. Gee whiz, I thought you guys knew what you were doing. This isn't rocket science.”

Helpful Report

Posted 4 years ago

Stephen, Looks like you ordered a 7/8 gasket kit. Is that not what was sent?

Posted 4 years ago

“I am extremely pleased with the service of this company! I received my new glass and gasket very quickly and when I needed more gasket, that came extremely quickly, too. The gentlemen who assisted me were kind and considerate and understood my frustration at finding exactly what I needed. I will happily refer friends and other wood stove owners to Woodstove Fireplace Glass and it will be my go-to place if I need repairs in the future!!”

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Posted 4 years ago

“Good glass, good price, fast shipping”

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Posted 4 years ago

“The replacement glass fit precisely and the sealing material was perfect. The instructional video made the job quick and easy.”

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Posted 4 years ago

“Fit perfectly Delivery fast”

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Posted 4 years ago

“Order arrived on time. Perfect fit. Fair price. Good business.”

Helpful Report

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews