Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,781 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the quick shipping. My burner is my only source of heat and I broke the glass the day I ordered the new piece. It was here in a day and a half! I’ll probably be ordering another piece and spare seals when I move to my new place just so I have them here. Thanks again!”

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Posted 4 years ago

“Nice glass”

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Posted 4 years ago

“Very quick and easy to navigate”

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Posted 4 years ago

“Perfectly cut, and I didn't realize how old and cloudy the other glass was until installing this one! Thank you!!”

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Posted 4 years ago

“Fast service. Quality part.”

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Posted 4 years ago

“Great service! Thank you, ordering was easy and glass came quickly in time for cold, cold weather!”

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Posted 4 years ago

“Excellent customer service. Would deal with again.”

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Posted 4 years ago

“Perfect fit for replacement glass on my vigilant”

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Posted 4 years ago

“The glass I ordered for my buck stove was exactly the right size also it came with the gasket to put around the glass. I am very satisfied with my purchase and will always buy from Woodstove Fireplace Glass. Joey”

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Posted 4 years ago

“Was easy to find the glass we needed, it was sent quick and packed well so it wouldn’t break. Every thing we ordered with it came.”

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Posted 4 years ago

“Arrived quickly, and installed easily.”

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Posted 4 years ago

“Perfect”

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Posted 4 years ago

“The new glass was a perfect fit. The packaging ensured it arrived safely in one piece and delivery was super quick. Very nice transaction and I definitely recommend using this company to anyone needing replacement glass for a wood stove.”

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Posted 4 years ago

“Gd quality”

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Posted 4 years ago

“Perfect fit, looks great.”

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Posted 4 years ago

“This company gives the best customer service. I've been trying to find the right gasket for my old Earth Stove. Josiah and Mike tried so hard to find what I needed, but it's an oddball gasket. They're still my go-to for everything else I need for my old woodstove. Thanks, guys!”

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Posted 4 years ago

“The fit was perfect and it arrived much quicker than I expected. Y'all are now my go to rescuers as a first time wood stove owner!”

Total-Hearth.com 5 star review on 8th February 2021

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Posted 4 years ago

Great to hear! Glad we could help you get your stove up and going again!

Posted 4 years ago

“Great price, fast shipping, and a perfect fit!”

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Posted 4 years ago

“Great service. Glass was exactly as ordered. Thanks, Steve”

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Posted 4 years ago

“Glass fit perfectly,gaskets and rope as well very satisfied,delivered within 2 days.”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,781 reviews