Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast turnaround and delivery. Easy ordering process. Very happy. Thank you!”

Helpful Report

Posted 3 years ago

“Thank you~”

Helpful Report

Posted 3 years ago

“Customer service is excellent they helped me pick out the right size glass for my wood stove even though the tag was faded and I didn’t know the model number. Ordering was fast and easy and it shipped really fast!”

Helpful Report

Posted 3 years ago

“I finally installed the window into our Hearthstone wood stove. Fit perfectly. Easy install. Looks great. Thanks.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“This site was awesomerest!”

Helpful Report

Posted 3 years ago

“Haven't installed it yet. It appears to be a superior product.”

Helpful Report

Posted 3 years ago

“Just great shipping to price this is the place to go”

Helpful Report

Posted 3 years ago

“I am a full time chimney sweep . The staff was helpful , the product was perfect . I am delighted to use WoodstoveFireplaceGlass.com as my source for replacement glass Sweeps Luck! Ian Conway The Chimney Doctor”

Helpful Report

Posted 3 years ago

“Great service & friendly phone staff. Shipped from Indiana the same day as ordered & arrived in Maine 4 days later. Not bad in these days of supply chain & shipping delays!”

Helpful Report

Posted 3 years ago

“My glass cracked on my wood stove. The place that I bought the stove from wanted nothing to do with it but you guys stepped up. I gave the measurements and I had the glass in 3 days. Awesome!”

Helpful Report

Posted 3 years ago

“It's hard to find replacement glass for fireplace doors at an affordable price. Woodstove shipped the tempered glass that I needed with the correct dimensions in a reasonable time.”

Helpful Report

Posted 3 years ago

“Received and worked as specified. I would buy from them again.”

Helpful Report

Posted 3 years ago

“Easy to install and works well.”

Helpful Report

Posted 3 years ago

“I figured I'd get ready early for next fall's expected tragically high heating costs and do some well-needed repairs on my woodstove so I ordered early figuring it would be here by fall. The replacement fireplace glass arrived a few days later and fits perfectly. Good website, fair prices, and I'm very happy.”

Helpful Report

Posted 3 years ago

“Not use the stove yet but the glass fit perfectly”

Helpful Report

Posted 3 years ago

“First time i replaced the mica in a wood stove. Products arrived quickly and from my limited perspective were good quality. Used a dremel with a cutoff wheel to trim the mica n it worked great. 15 small pieces in the door of the pot belly I am working on - all new glass now”

Helpful Report

Posted 3 years ago

“I inadvertently broke the original stove glass while cleaning the unit. Purchasing glass from the manufacturer was a wait of up to a year! Fireplace glass was able to get me an exact replacement that included a new gasket for much cheaper than I was quoted by the stove dealer for OEM glass. The replacement came very quickly, within a week! The edges were clean and not razor sharp. The corners were rounded and the glass was clean as well. Fit was perfect! The website had a video on how to replace the glass including tips to prevent breakage. Excellent communication from Fireplaceglass as well. I highly recommend this company for there fast service and attention to my purchase.”

Helpful Report

Posted 3 years ago

“Knowledgeable, fast.”

Helpful Report

Posted 3 years ago

“Great product, fast shipping!”

Helpful Report

Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews