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Total-Hearth.com Reviews

4.8 Rating 1,781 Reviews
98 %
of reviewers recommend Total-Hearth.com
4.8
Based on 1,781 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025
James G
Total-Hearth.com 5 star review on 13th March 2025
Theron J
Total-Hearth.com 5 star review on 2nd February 2025
Margaret B
Total-Hearth.com 5 star review on 31st December 2024
Mark O
Total-Hearth.com 5 star review on 31st December 2024
Jane W
Total-Hearth.com 5 star review on 20th December 2024
Martin B
Total-Hearth.com 5 star review on 2nd December 2024
Joseph L
219
Anonymous
Anonymous  // 01/01/2019
Was easy to install would like to send a picture
Helpful Report
Posted 3 years ago
Great product, speedy service. The new glass fits better than the original - it's like I have a new stove. 5/5 would recommend
Helpful Report
Posted 3 years ago
My wood stove glass broke on Christmas morning this year. I had replaced it locally last time, paid an arm and a leg for it. Found this place on line. They had it in stock 3 days later I was up and running at 1/3 the cost. Bought new gaskets at same time. Great service & price.
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Posted 3 years ago
Thank you for the fast delivery of a perfect fitting, high quality piece of ceramic glass!
Helpful Report
Posted 3 years ago
Thanks! Glass fits and I got the product quickly.
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Posted 3 years ago
Great fit, fast service, thanks
Helpful Report
Posted 3 years ago
Excellent service. Had researched what was needed and ordered (replacement glass). Package arrived within 2 days, smartly packed and fit exactly. Thank you for the excellent service - I will be using you for any future needs.
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Posted 3 years ago
Fast shipping and everything was included!
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Posted 3 years ago
Mike was amazing! He took the time to make sure that the part that we needed was in stock and was accurate measurements. We expected at least two weeks before we could use our stove again but the order came within 3 days -just in time for a cold cold snap. Thanks so much for your excellent customer service and lightening fast turn-around Mike! We would highly reccomend you to anyone looking for woodstove/fireplace glass and will definitely re-order if/when needed! Thanks again!
Total-Hearth.com 5 star review on 11th January 2022
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Posted 3 years ago
Great service when I needed it the most Thanks
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Posted 3 years ago
Glass busted only having made 2 fires.
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Posted 3 years ago
Ron, are you sure you should be using tempered glass and not ceramic glass? Looks like you ordered Tempered glass. Tempered glass can only handle up to about 450-500 degrees Ceramic glass goes up to about 1300. Let me know and we can get you the correct glass at a discount. Mike
Posted 3 years ago
Glass looks good, I think it would be more convenient if you included the gasket tape with the glass. Seems harder to find accessories for wood stoves these days.
Helpful Report
Posted 3 years ago
The gasket is available, there is a box that you check off if you wish to add it to your order.
Posted 3 years ago
Great quality, super fast order processing (even during the holidays). Glass was easy to install and looks great!
Helpful Report
Posted 3 years ago
Arrived fast. Fit perfect. Looks amazing. Would buy from again just hope it’s no time soon
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Posted 3 years ago
Custom cut exactly as ordered.
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Posted 3 years ago
PERFECT Thanks for being there!!
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Posted 3 years ago
Fits like a glove, quick ship! Thanks!!
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Posted 3 years ago
Fit great
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Posted 3 years ago
Delivery was fast, which I very much appreciated, and price was just as good as anyone else. I had to replace the glass front of my pellet stove, size was correct and looks great.
Helpful Report
Posted 3 years ago
The process to get the replacement glass was a breeze. The quality is great. Looking through it, is like there is nothing there.
Helpful Report
Posted 3 years ago
Total-Hearth.com is rated 4.8 based on 1,781 reviews