Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

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“Good deal. No problems.”

Helpful Report

Posted 3 years ago

“I love the big view into my batch box rocket mass heater!”

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Posted 3 years ago

“Shipped quickly and fit perfectly.”

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Posted 3 years ago

“Great company, fast delivery and perfect replacement glass! Thanks so much!”

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Posted 3 years ago

“The glass fit perfectly, shipped quicker than I anticipated. Thanks!”

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Posted 3 years ago

“Fit perfect. Restoring a 102 year old coal stove.”

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Posted 3 years ago

“GREAT SERVICE - DELIVERED IN THREE DAYS AND EASY TO INSTALL.”

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Posted 3 years ago

“I replaced the door glass on my brother’s wood stove fireplace insert. The person I spoke to on the phone when placing the order couldn’t have been more helpful. Thank you for everything! Sincerely, Andrew Cox”

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Posted 3 years ago

“Super fast service, the short installation video had my wood burner up in no time. Thanks!”

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Posted 3 years ago

“Great customer service, quality product, and quick shipping! The YouTube instructional videos are terrific! Thank you!”

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Posted 3 years ago

“The glass was very well packaged, fit perfectly, and was easy to install.”

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Posted 3 years ago

“I couldn't be happier with the product's fitment and customer service. I Got what a was looking for in a quick amount of time! The packaging kept the glass safe and in one piece through the shipment process. Great company and product!”

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Posted 3 years ago

“Fast shipping. Great prices. Glass was dead on size… perfect fit.. will be doing business with them again..”

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Posted 3 years ago

“Reasonable price, great service and quick delivery. Who could ask for more. While the initial glass that arrived way ahead of time was the wrong size the company quickly shipped the correct one with a return shipping label for the other. The rope seal was easy to apply and works great!”

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Posted 3 years ago

“Delivered fast and accurately.”

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Posted 3 years ago

“Just what we needed.”

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Posted 3 years ago

“Very fast shipping. Great piece of glass, looks better than ever”

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Posted 4 years ago

“Fit was perfect excellent service need more companies with the same service and quality definitely recommend to others.”

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Posted 4 years ago

“Very satisfied. Fast shipping.”

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Posted 4 years ago

“Excellent all around! The glass fit perfectly, was shipped and received quickly and packed wonderfully! We are thrilled to have this glass in our wood stove instead of the black metal pieces. Communication was also great - I had emails giving me updates during the whole process. I recommend purchasing from here! Thank you!”

Helpful Report

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews