TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 5 years ago

“Prompt, knowledgeable, considerate, thorough to my inquiries. What more can I expect from help I need!”

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Posted 5 years ago

“Website was very easy and flexibility of the paint pens with a brush provided flexibility for use.”

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Posted 5 years ago

“You saved my life more then once, great product”

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Posted 5 years ago

“Site is Easy to navigate and detailed.”

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Posted 5 years ago

“All good. Good job.”

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Posted 5 years ago

“Web site is very user friendly and colors available for older model cars.”

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Posted 5 years ago

“The website Provided all the information necessary to make a good purchase decision. It made the complex simple.”

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Posted 5 years ago

“They were extremely helpful with resolving a mistake I made when placing the order. I even got a response from them within several hours...during a holiday. My touch up kit arrived in 4 days and was of noticable quality, then even supplied gloves and some surface cleaner. Highly recommended, would do business again.”

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Posted 5 years ago

“Ordering process yesterday was excellent - easy breezy. Already got an email with tracking information. Very satisfied!”

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Posted 5 years ago

“anxious to receive it”

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Posted 5 years ago

“Easy website to shop and look for the right item.”

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Posted 5 years ago

“Communication has been great. I am hopeful the product is is well. Thanks team!”

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Posted 5 years ago

“I talked with Sam a few times, and she was very polite and considerate. She helped me in the correct direction and hopefully the paint that is sent matches well with my Italian motorcycle.”

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Posted 5 years ago

“Happy with your service.”

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Posted 5 years ago

“The website was easy to navigate and the price was reasonable.”

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Posted 5 years ago

“Easy shopping”

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Posted 5 years ago

“Process of finding appropriate color was extremely easy. Explanation of what package to order for the type of damage was very helpful. Now I hope I can hide the area where I scraped the wall before my husband sees it!”

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Posted 5 years ago

“Very easy website. Simple ordering process.”

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Posted 5 years ago

“Was very easy to pick the right color with the options to pick from.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews