TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for sending the extra bottle of primer after my other one leaked all the fluid out during shipping. It arrived the other day and today I started using it on my car. Your service has been outstanding and so far it seems like the product will be good also.”

Helpful Report

Posted 5 years ago

“Your website was very easy to use and intuitive! I appreciate that you give so many choices, and simple descriptions of why one would want to use an upgraded product such as the primer, paint, and clear coat package. I'm really excited to get my aerosol kit in so I can fix some areas on my roof!”

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Posted 5 years ago

“Many thanks for mixing up this specific color.”

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Posted 5 years ago

“Ease of use of site to find necessary items. Cool options for packages of repair kits as well. Saved me the hassle of having to go and search for all the items I needed individually.”

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Posted 5 years ago

“The site is easy to navigate, and the selection of paints and how you want them is wonderful .”

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Posted 5 years ago

“Will give a review once I have received and used the product.”

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Posted 5 years ago

“Easy shopping”

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Posted 5 years ago

“Easy web site to navigate, reasonable pricing on the product”

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Posted 5 years ago

“I found the site but then another website rated TouchUpDirect as the #1 place online to buy a car paint touchup kit. Finding what I need was easy and a good short explanation of telling me what I need. Can’t wait to receive my order and take care of some of the chips and scratches.”

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Posted 5 years ago

“Great instructions and easy to navigate website.”

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Posted 5 years ago

“Ease of selecting what I needed to do my job”

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Posted 5 years ago

“Customer service is outstanding my order was processed quickly just hope the product is as good”

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Posted 5 years ago

“Thank you folks you had exactly what I needed and immediately put my order into motion and I am going to get my products in a very short time I appreciate the follow-up the service and wonderful pricing thank you”

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Posted 5 years ago

“So far so good, communication has been great!! Once I get the product and use ill review that as well.”

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Posted 5 years ago

“Very easy to deal with.”

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Posted 5 years ago

“Easy to use and a great selection”

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Posted 5 years ago

“The website is extremely easy to use with good descriptions of their products.”

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Posted 5 years ago

“Very easy to find the correct OEM color.”

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Posted 5 years ago

“Great website. Easy to find your product and check out. Good follow up regarding your order and shipping”

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Posted 5 years ago

“Very easy to work with and had what I needed.”

Helpful Report

Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews