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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Available and easy to locate on the website
Helpful Report
Your website gave me the best information that I had found. I felt confident I was purchasing what I needed. Thanks!
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The fact that I was able to complete the transaction using my Amazon account helped me save a $10 shipping fee which I would have paid if I had ordered the basecoat and clearcoat from one of your competitors.
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They make it very simple to get everything you need. Website is easy to navigate. Customer service is quick to respond to help with any needs you may have!
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Great website and love the product options. Can’t wait to see how it turns out!
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Very easy to order.
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I asked a question about their products. The response was very quick and provided the information I needed and more.
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Easy to find what I needed.
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The website is simple to use and check out was smooth as silk.
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the last time I ordered paint it matched to the tee. thank you
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Easy to find in searches Love the way you offer different options so there’s no thinking or leg work! Nice job so far boys!
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Very quick delivery. Sam of customer service was so very helpful. Will definite recommend this company
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A bit pricey but a perfect match to touch up my Jeep Grand Cherokee. Had a scratch in my door jam from a seat belt that got trapped in the door by one of my passengers was down to gray primer one a blue vehicle. It's still there but is a lot more acceptable being blue!
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(Jeep) -
I ordered the wrong color, but after the order was processed, I was able to contact TouchupDirect, who quickly managed the order cancellation. Well done.
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Great people to deal with!
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Easy to find my selection to match my car
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great paint
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Website was easy to navigate and finding the color for my vehicle was simple.
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I contacted touch up direct about a problem I was having with the paint. Or basically what was I doing wrong with the paint. James answered back quickly and have great advice. I followed his recommendations and the project was a success. Great people and great products.
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Prompt response and fail and equitable consideration to a customer.
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TouchUpDirect is rated 4.6 based on 13,871 reviews