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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
“The paint that was sent was the exact match. Good instructions for use of the paint and the clear coat. Prompt delivery.”
Helpful Report
“Have used some of the products, Like the way the paint pen works. will be using the rest soon.”
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“As a consumer in an environment where great customer service is sadly rare these days, the extraordinary companies that truly do care stand out and resonate! From the imleccable communication, to the fast delivery, to the great products, to offering educational videos when help is needed, to making sure everything is right resulting in above and beyond customer service. Touch Up Direct does it 100% right from start to finish and should be your go to place! Thank you Touch Up Direct, I am grateful to have found you!”
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Thank you for the kind words Brian! We're truly grateful your business. I'll be sure to share this message with our support team. - Lonnie T.
“Easy to order, quick delivery, quality product - no problems - very satisfied all around....”
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“Great product. Front hood of my explorer was pealing paint due to poor factory paint job, which ford wouldn’t own up to or cover and wanted to charge me an arm and a leg for their mistake to repaint. so I purchased this touch up kit vs repainting the whole hood and it fixed it myself.”
Helpful Report
Hi Preston, Great job on the repair! It's always nice to hear when our customers are able to restore that pride of ownership in their vehicles. We'd love for you to share your story on our community https://touchupdirect.zendesk.com/hc/en-us/community/topics Thank you for the feedback. Let us know if there's anything you need. - Lonnie T.
“The instructions were very clear. The video was very good. The product is extremely easy to use and does a great job. The color match was spot-on.”
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“Fast shipment and color matched.”
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“I have tried other touch up paints to match my vehicle, and this is the first to truly do the job. I am very happy that I tried Touch up Direct”
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Hi David, Thank you for the kind words, and for taking the time to provide feedback. Please let us know if there's anything you need. - TouchUpDirect
“It was awesome didn't have any problems was a great match”
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“perfect color match!”
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“Very satisfied !”
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“Ordering was very easy and straightforward. Color was good and my car looks much, much better now- You really can only tell it's painted when you are looking specifically for the spot. One of the little jars came cracked but still worked fine. Would recommend.”
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“I've now used touch up direct to fix scratches and minor chips on about 5 cars. The color is always a perfect match. I've normally used the small bottle with brush. I recommend touch up direct to anyone!”
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“I was skeptical at first that the color would be close. The results were RIGHT ON. I mean, better than the dealership touchup paint. Awesome job, gang!”
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“Excellent customer service and fast shipping”
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“This product worked wonderfully! Thank you!”
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“Excellent color match and spray nozzles. I would love to have 3000 grit paper included.”
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“Really great aerosol paint especially for water based. Color match was perfect”
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“The color matched.”
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“I haven't used the product yet but delivery was fast and price in line”
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TouchUpDirect is rated 4.6 based on 13,871 reviews