TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was able to identify old f150 1994 paint color. Prompt service”

Helpful Report

Posted 5 years ago

“Everything was as expected. Fast shipping”

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Posted 5 years ago

“I ordered my touch up paint yesterday and have been very pleased with the updates on the status of my order. I was hesitant to order the paint somewhere other than my Lexus dealership but so far I am pleased with the process.”

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Posted 5 years ago

“Shopping was easy - now I need to receive the paint and check it out.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“fast and easy on line purchase”

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Posted 5 years ago

“Returned the info I needed so now I'm anxious to get started. However while doing the sample paint on the card u sent I spilled some of the clear coat so I hope I don't run out.”

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Posted 5 years ago

“It was easy to find what I needed and I liked the suggested options.”

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Posted 5 years ago

“I have ordered from this company before for other vehicles I own. They have an easy format to follow when ordering, and orders are shipped promptly and arrive without issue. Colors are a perfect match.. A great company to deal with...”

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Posted 5 years ago

“paint not arrived yet but so far excellent service”

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Posted 5 years ago

“Easy shopping and great customer service. Color matches perfectly”

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Posted 5 years ago

“Very easy to purchase.”

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() - Posted 5 years ago

“The website was very easy to use, and I received almost instant confirmations.”

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() - Posted 5 years ago

“They are very professional. They mailed my order right out but the post office had a delay. They graciously refunded my shipping charge through something that wasn't their fault”

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Posted 5 years ago

“So far very impressed”

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() - Posted 5 years ago

“Very easy transaction and quick turnaround.”

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() - Posted 5 years ago

“Easy to order and great follow up!”

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() - Posted 5 years ago

“Very easy to use!”

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Posted 5 years ago

“Very good customer service. The gentleman who took my order, researched a paint code that originated in 1992 and had changed names/codes over the ensuing years. He was helpful and professional.”

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Posted 5 years ago

“Easy site to navigate”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews