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TouchUpDirect Reviews

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

Company Reviews

Product Reviews

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

TouchUpDirect 1 star review on 24th July 2022

TouchUpDirect 5 star review on 30th May 2022

Richard Cunningham

TouchUpDirect 5 star review on 1st May 2022

Anthony Martins

TouchUpDirect 5 star review on 1st May 2022

Anthony Martins

TouchUpDirect 5 star review on 21st August 2021

TouchUpDirect 5 star review on 5th June 2021

11

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's really a pleasure to a company that delivers exactly what is advertised!! The match was exact and I did the repair under a carport! The only problem I encountered was time and temperature. I got the color on (even on the plastic bumper with some adhesive promoter) but by time I was shooting the clear it was too cold! I laid on 1 coat and could see a problem coming so I went with a wet coat first and left it alone. The next warm day was 5 day's later ! I had to color sand the fender ( went too far in 1 spot) but applied 3 coats anyway! Waited 3 day's and color sanded again and polished !! Turned out great!! I can still see where I went too far but no one else has.noticed it. Pay attention to your temps outside and it's a piece of cake !! I may even get another can of color and clear later this summer and do it again so I don't have see it either!!Good stuff from a good company!! That's rare in this day and age!!! Thanks you guy's make easy to stay looking good !!! An extremely happy customer!!!!! Steve”

Helpful Report

Posted 4 years ago

Steven, Thank you very much for the thoughtful and detailed review. We truly appreciate it when our customers provide this level of feedback. Your review will undoubtedly help other customers looking to touch up their vehicles. Please let us know if there is anything else you need. Thanks, Lonnie T.

Posted 4 years ago

“I am very very happy with touch up direct the final product turned out great now I will say I did not use there clear coat I bought 2k high gloss clear coat from Napa but I used touch up directs paint and the fender looks like a shop did it the paint was a perfect match.”

Posted 4 weeks ago

“The color was spot on!!!...couldn't believe it. The only complaint I have is there needs to be more of the wax remover/cleaning wipes...was only one! Very easy to use, especially having a video to watch, made it simple.”

Posted 5 months ago

“I’ve read some of the negative reviews, I’ve been in the car business for a long time I’ve gotten touch up paint from auto parts stores. This pain is an absolute perfect match to a 20 year old Jaguar, that’s the most important part if the brush isn’t of your liking, you can buy a brush it’s very difficult to get paint that matches so well. For me that’s the most important part and that’s something you cannot correct I have use different brushes, other than what comes with the touchup paint but that’s insignificant. In terms of the match of the paint especially if you do both the pigment color and the clearcoat is absolutely perfect and cannot be beat by touch up paint. Did you get an auto parts store not even close. I gave it all five stars .”

Posted 9 months ago

“TouchUpDirect has been amazing for supplying the perfect color paint for my project. I did receive the wrong can (I got a extra clear coat instead of primer) but their amazing customer support solved it in just 6 minutes. They expedited the shipping on the can of primer at no charge. I would recommend getting your paint from them, even if they mess up your order (which is rare, also my order was big so it was easy to make mistakes) they will make it right.”

Posted 1 year ago

“Original order was likely stolen or misdelivered by the carrier. I had a replacement order in my hands just 2 days after notifying Touch Up Direct. Fantastic customer service. Highly recommended.”

Posted 1 year ago

“Good day. I ordered touch up paint for my 2002 Harley Heritage. HAR065 Luxury Rich Red. The paint matched PERFECT. You can’t even see the mark that was touched up. I am so happy with you guys. I was so upset when I saw the mark but you fixed it. Thank you. Russell Fertenbaugh, Mechanicsburg Pa.”

Posted 1 year ago

“Color matched perfectly on my 05 Ford Ranger couldn't be happier”

Posted 1 year ago

“Very good product.”

Posted 1 year ago

“Have ordered 4 times now from this company and each time the paint has been pretty much a spot on match! I’m very impressed and feel like I can count on them for a great product.”

Posted 1 year ago

“It’s the same has the factory bmw paint.”

Posted 1 year ago

“This is my 4th order from TUD, base coat paint matching is very good with TUD.”

TouchUpDirect 5 star review on 30th May 2022

Posted 1 year ago

“I added an aftermarket hood-scoop to my 2014 Tacoma and was concerned that even with a good paint match, that it might not match up because of potential paint fading of my truck. Sent these folks the color # for my truck and the paint was a PERFECT match. I used a different clear coat from what TouchUpDirect offers and I wish I hadn’t. Point being, if you order paint from this company, which I highly recommend that you do, I also recommend that you use their clear coat as well. If ya like to get your money’s worth from you purchase, use TouchUpDirect, you won’t be disappointed!!!!!! :)”

Posted 1 year ago

“Excellent customer service! I always can count on them to give me what I need in a quality pro duct. 5 ⭐️⭐️⭐️⭐️⭐️!!!!”

Posted 1 year ago

“Best ever.”

Posted 1 year ago

“Always find what I need. Easy to navigate the site and I appreciate the tips.”

Posted 1 year ago

“Good products great prices”

Posted 1 year ago

“Good quality and price”

Posted 1 year ago

“Great customer service, perfect product for my needs.”

Posted 1 year ago

“Quick easy excellent service”

Posted 1 year ago

“This is the 3rd time purchasing paint and clear coat from Touchupdirect. The 1st time was used on a rear bumper and the 2nd time rear door and quarter panel. Both times colors matched perfectly.”

Posted 1 year ago

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TouchUpDirect is rated 4.6 based on 13,852 reviews