Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,816 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased two versatile frying pans. They are the best pans (and after cooking for over 45years I've tried a few) I've ever used. Amazing. I'm going to buy some for my daughter.”

Helpful Report

Posted 9 years ago

“I recently purchased two versatile frying pans. They are the best pans (and after cooking for over 45years I've tried a few) I've ever used. Amazing. I'm going to buy some for my daughter.”

Helpful Report

Posted 9 years ago

“We rečived tower sauce pans for Christmas and after a couple months of usage we think they are great, they heat up evenly, keep their heat and are easy to clean”

Helpful Report

Posted 9 years ago

“Great to have saucepans that don't stick and wash easily 😁”

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Posted 9 years ago

“Just purchased a tower ceramic 28 inch frying pan, great quality and does exactly what I want...does not make my food stick to the pan, wonderful!”

Helpful Report

Posted 9 years ago

“VERY GOOD SIZE AND SUBSTANTIALLY MADE SET OF EXCELLENT SAUCEPANS”

Helpful Report

Posted 9 years ago

“I was surprised at how good the quality of the Casserole is. Though made in China, it is of high quality and light in weight considering it is solid iron. The coating inside and out has no defects and it is a bargain compared with other equal products.”

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Posted 9 years ago

“I've recently purchased a 5.5l high dome pressure cooker. I am so pleased with my item as will help me to save lots of money and time!!! Cooking soups in 10mins or stew in 15mins absolutely unbelievable!!! Definitely recommend the product!!!100% satisfied!!! Thank you Tower! Ready to buy more small kitchen appliances from Tower as I am very happy with the quality of the recent purchase.”

Helpful Report

Posted 9 years ago

“We purchased the 7litre pressure cooker by tower and were impressed by the quality of the product, it was user-friendly and easy to maintain. We will definitely recommend tower to anyone who wants to add a bit of quality to their kitchen household. In addition the item was covered with a 10 year guarantee which is a huge bonus.”

Helpful Report

Posted 9 years ago

“Just received the 2.5L Deep Fat Fryer, which is already in use. Excellent product, well desicned and very stylish. Am particularly keen on the removable oil pan which will be a godsend when changing oil. That has already been useful as I needed to read the batch number for registering the purchase. The fryer was full of oil and the batch number is (guess!) on the bottom of the fryer.”

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Posted 9 years ago

“very good strong roasting tin deep with rack so it can cook all round”

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Posted 9 years ago

“Bought the Tower Family air fryer. The chips went down very well with the whole family. It was very easy use and to clean.”

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Posted 9 years ago

“I ordered the 7 litre pressure cooker --good value for money -light weight easy to use good instructions --really pleased”

Helpful Report

Posted 9 years ago

“I have recently purchased a 11ltr tower pressure cooker and have found it to be exellent value and easy to use S Myers”

Helpful Report

Posted 9 years ago

“I had a toaster emergency , in that mine broke , it was 29 years old though !! So I compared products and prices and decided on a T20004 2 slice toaster in black and chrome. It works in exactly the same way as my old one but with the added benefit of indicator lights to say what it is doing. The slots are quite a bit wider so crumpets and my favourite , hot cross buns are not going to catch. The toast is done quickly and the settings are clear and easy . The extended guarantee is a bonus you don't get very often and the price was very competitive. It is very light to move and looks good too. The Tower website is very clear and easy to navigate , although it took me a while to find where to write this review as you have to click on the review logo and not a link.”

Helpful Report

Posted 9 years ago

“Tower 3pce 16/18/20cm Saucepans S/Steel - very good quality, pleased with this purchase.”

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Posted 9 years ago

“Make great sandwiches”

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Posted 9 years ago

“Just received the airwave fryer as a gift. Great product can't wait to really put it to the test. As a single person it is so much more convenient and easy to clean.”

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Posted 9 years ago

“Bought the 300w stainless steel hand mixer. Very powerful. Easy to use, comfortable to hold. Easy to clean. Great price. Love the free 3 year warranty.”

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Posted 9 years ago

“We ordered an ultra extreme pro nutrient extraction system. Does what it said it would. We are now able to prepare healthy nutritious food super fast to fit our busy lives. Love that we can get a free 3 year warranty.”

Helpful Report

Posted 9 years ago

Tower is rated 4.2 based on 5,816 reviews