Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,819 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,819 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used our new air fryer a couple of times since we bought it a week ago,cooks really well and much faster than the actifry and doesn't smash the food up and I swear it tastes better, looking forward to cooking other foodstuffs in it . product quality is very good and well priced ,glad I didn't go and buy another actifry .I definitely recommend the Tower air fryer”

Helpful Report

Posted 9 years ago

“Really good price, established British brand. Looking forward to using my new pressure cooker!”

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Posted 9 years ago

“delivered on time price is very good quality seems to be good time will tell but cheap enough to replace anyway Thanks”

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Posted 9 years ago

“Love my toaster. Looks fab and easy to use. Good job again Tower”

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Posted 9 years ago

“Good value for money, excellent to have 3 year guarantee. Simple to operate and seems to work well. Good loud pinger when food cooked!”

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Posted 9 years ago

“recieved exceptional customer service and delighted with my product”

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Posted 9 years ago

“Linear pans are exceptional quality and make cooking a dream.”

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Posted 9 years ago

“I have purchased a few of their products they are amazing the build quality and so easy to clean and use amazing”

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Posted 9 years ago

“It's the fastest way to cook & every time the food is cooked brilliantly”

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Posted 9 years ago

“ex quality , clean very easy, no soaking as none stick, would buy from again”

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Posted 9 years ago

“7l pressure cooker high quality at a great price very good product i can cook a meal for 8 in one pot very happy with my purchase”

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Posted 9 years ago

“I had a problem with receiving my certificate by e-mail and Jordan was very good and sent it by post, which I now have. Excellent service. Thank you.”

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Posted 9 years ago

“I have purchased a Tower Air Fryer, and delayed using it for a while because I felt that the instructions were minimal. However once I tried using it I discovered that it is brilliant! Oven chips taste better than they have ever tasted. And there is now no need to heat the oven for small quantities of dishes, and everything turns out amazingly well. Thank you Tower.”

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Posted 9 years ago

“3 Piece ceramic saucepans,very pleased with my purchase stylish saucepans handles stay cool while cooking and very easy to clean will definitely be buying matching sauce pans”

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Posted 9 years ago

“Just purchased and had delivered a3000w CeraGlide Turbo Iron, very pleased with the quality of build and on first use the strength of the steam shot and the smooth easy glide over the clothes with the ceramic sole plate. price wise was also very competitive.”

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Posted 9 years ago

“These ceramic coated saucepans are very good quality and craftsmanship, there are inexpensive. I am able to cook healthy meals without saturating my food with oil using these light weight saucepans that no do not stick what ever you cook”

Helpful Report

Posted 9 years ago

“Tower products are very good value for money, quality and craftsmanship. The proof is in there extended warranties that come with every product. If you were to buy similar products else where with branded names, you would pay double the price”

Helpful Report

Posted 9 years ago

“I bought the ultra xtreme nutrient extraction system few weeks ago, and it works effortlessly. My family can now have smoothies as often as possible, ensuring healthier meals.”

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Posted 9 years ago

“I have just purchased t90912b ceramic casserole excellent value for money used it on day one made a casserole used on hob then put in oven only one pant to use brill to clean I will stick with tower products in future already got two frying pans from tower as well great product”

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Posted 9 years ago

“excellent product light weight pressure cooker”

Helpful Report

Posted 9 years ago

Tower is rated 4.1 based on 5,819 reviews