Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,866 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just bought the health fry, absolutely love this, makes gorgeous food and brilliant price... Highly recommended”

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Posted 6 years ago

“Love my Tower pressure cooker , food cooked very quickly”

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Posted 6 years ago

“Bought a slow cooker and love the convenience of it!”

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Posted 6 years ago

“I love the tower granite fry pan very hard wearing”

Tower 5 star review on 15th November 2019

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Posted 6 years ago

“Bought a T12032 Mini Chopper today, this a fantastic piece of kit and exceeded my expectations, unfortunately it was missing the emulsyfing disc, but hey ho i really wanted a mini chopper so will have to do without.”

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Posted 6 years ago

“Excellent range of products and excellent customer service!”

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Posted 6 years ago

“First cordless steam iron. A useful tool for the lone male. Free from the cord that would usually get in the way and can really deal with those creased”

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Posted 6 years ago

“Brilliant customer service. I have bought several appliances for my kitchen in recent weeks, and they are all lovely to look at and superb quality.”

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Posted 6 years ago

“Purchased a set of 3 pans and delighted with the quality. Great value for money!”

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Posted 6 years ago

“Have just bought 1.7 litre black with rose gold kettle. It is stylish and extremely quiet when boiling. I love this kettle and would highly recommend, also received it very quickly. Excellent service from Tower.”

Tower 5 star review on 9th November 2019

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Posted 6 years ago

“Excellent quality cook's food perfectly amazing product”

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Posted 6 years ago

“Love my new kitchen wear, I’m wanting to purchase the matching toaster.”

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Posted 6 years ago

“Our 58ltr square copper top waste bin is fantastic, looks good and is ideal. Highly recommend.”

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Posted 6 years ago

“bought the omelette maker....love it...so easy to use and clean..neat design”

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Posted 6 years ago

“very efficient prompt despatch could be quicker but overall no complaints”

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Posted 6 years ago

“Excellent products at a very good price and very good customer service. I have always been very impressed”

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Posted 6 years ago

“I recently bought a tower air fryer. It is so versatile and convenient. Its the best purchase for the kitchen in a long time.”

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Posted 6 years ago

“Have purchased Tower baking trays and frying pan. Excellent quality and value for money.”

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Posted 6 years ago

“very good service and lots of discounts”

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Posted 6 years ago

“For the size, its a great item..So quick and my wife loves her cheese and ham toastie's.”

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Posted 6 years ago

Tower is rated 4.1 based on 5,866 reviews