Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,799 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Tower 5 star review on 11th January 2026

Anonymous

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my buffet server and warmer tray and it was a great price. Will make Christmas dinner a lot easier.”

Helpful Report

Posted 6 years ago

“Electric plate warmer perfect addition to any kitchen. Love my dinner on a hot plate !!”

Helpful Report

Posted 6 years ago

“Just bought it trying it out today highly recommended by three of my family .”

Helpful Report

Posted 6 years ago

“Professional service from ordering to delivery. Good quality product. Very pleased with my purchase”

Helpful Report

Posted 6 years ago

“Have had my kettle for 3-4 weeks and am so happy with it the design is very smart. Audrey McDonald”

Helpful Report

Posted 6 years ago

“excellent service!”

Helpful Report

Posted 6 years ago

“Amazing looks good, easy to use and cooks beautifully and so many things!!”

Helpful Report

Posted 6 years ago

“Excellent quality pan set. Easy to use, good weight, easy to clean.”

Helpful Report

Posted 6 years ago

“Bought a 20cm trying pan. Just couldn't believe how good it was to use with no added fat & so easy to clean. Will look out for other pans in range now. Well done Tower !!!!!”

Helpful Report

Posted 6 years ago

“Just bought the health fry, absolutely love this, makes gorgeous food and brilliant price... Highly recommended”

Helpful Report

Posted 6 years ago

“Love my Tower pressure cooker , food cooked very quickly”

Helpful Report

Posted 6 years ago

“Bought a slow cooker and love the convenience of it!”

Helpful Report

Posted 6 years ago

“I love the tower granite fry pan very hard wearing”

Tower 5 star review on 15th November 2019

Helpful Report

Posted 6 years ago

“Bought a T12032 Mini Chopper today, this a fantastic piece of kit and exceeded my expectations, unfortunately it was missing the emulsyfing disc, but hey ho i really wanted a mini chopper so will have to do without.”

Helpful Report

Posted 6 years ago

“Excellent range of products and excellent customer service!”

Helpful Report

Posted 6 years ago

“First cordless steam iron. A useful tool for the lone male. Free from the cord that would usually get in the way and can really deal with those creased”

Helpful Report

Posted 6 years ago

“Brilliant customer service. I have bought several appliances for my kitchen in recent weeks, and they are all lovely to look at and superb quality.”

Helpful Report

Posted 6 years ago

“Purchased a set of 3 pans and delighted with the quality. Great value for money!”

Helpful Report

Posted 6 years ago

“Have just bought 1.7 litre black with rose gold kettle. It is stylish and extremely quiet when boiling. I love this kettle and would highly recommend, also received it very quickly. Excellent service from Tower.”

Tower 5 star review on 9th November 2019

Helpful Report

Posted 6 years ago

“Excellent quality cook's food perfectly amazing product”

Helpful Report

Posted 6 years ago

Tower is rated 4.2 based on 5,799 reviews