Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,888 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new marble effect kettle and toaster”

Helpful Report

Posted 6 years ago

“18cm 3 tier steamer arrived yesterday and looks lovely and shiny and looking forward to using.”

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Posted 6 years ago

“Hi Our automatic sensor bin arrived today absolutely love it with this coronaviris going around there is no need to worry about touching your bin just run your hand over the top without touching the bin and it will open and then shut on it’s own without touching, Amazing very pleased with this item.”

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Posted 6 years ago

“I brought a few tower items over the last week & omg I’m so so happy with them there just amazing I completely love what I have so far, I’m going to buy some more lovely bits from the tower range.”

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Posted 6 years ago

“We bought a Tower air fryer over a year ago one of the small ones. It has been a brilliant and we now hardly ever use the oven. Its great for any fish meat or quick cook things from freezer like scampi and chips. would highly recommend my mother in law and aunty are now converted too ideal for person living on their own, much safer and easier to clean than oven.”

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Posted 6 years ago

“Delighted with the bread it made found the instructions a bit confusing”

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Posted 6 years ago

“Absolutely love my tower sensor bin makes life so easy and hygienic really dont think I could go back to a normal bin”

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Posted 6 years ago

“Excellent concept and ironing experience, but took a little getting used to in cordless mode! Lightweight unit and very easy to fill for steaming (large hole for water jug and good seal lid) and excellent move-ability when ironing but you have to rest the iron back on the plate to recharge - it creates good temperature and steam production on linen and cotton settings but you need to get used to the rhythm of the docking and waiting for the light - this does only take seconds each time but I found I needed to do it half way through each item and so this took some time to adapt to......Haven’t done bedding yet but I love not catching the wire all the time and, after one basket, I’m liking the results and have found the rhythm - excellent value product!”

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Posted 6 years ago

“Removal from packaging was very straightforward and I found that it was easy to get the airfryer ready to go thanks to the very good instructions manual”

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Posted 6 years ago

“Stunning! Cant wait to use my brand new steamer.”

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Posted 6 years ago

“The best product I ever have”

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Posted 6 years ago

“Bought the black and rose gold digital microwave. Looks stunning and very easy to use. Great price also, extremely please with the delivery time of product.”

Helpful Report

Posted 6 years ago

“I am delighted with my Tower soup maker we bought recently as its so simple to use and very easy to clean -so its used very often-and saves lots of time when you are ready for some delicious soup for lunch-so well done Tower-its well worth the money- Mrs Wendy Cousins”

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Posted 6 years ago

“I recently bought a TOWER Electric Sauté Pan - Black. Very useful for a variety of cooking. I’ve cooked everything in it from bacon sausage and egg to stir fry curry and heated up tortilla wraps in it”

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Posted 6 years ago

“I have bought rose gold microwave from Tower website over a year ago. This is the best micro i have ever purchased. It looks so stylish and is easy to clean. Heats the food up really quickly too. I would buy it again. Good quality product.”

Helpful Report

Posted 6 years ago

“Attractive and Stylish and seems like it will be a durable product. Very pleased with purchase!!!”

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Posted 6 years ago

“The perfect size for someone who does not have a lot to cook at once. Good for a couple or someone on their own.”

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Posted 6 years ago

“Received my tower Microwave to day , wow it looks fab in my kitchen lovely colour rose back , easy to us and install tried a bake potato tastes good really pleased , also bought tower saucepans gold bril best ever none stick easy clean well worth the money , had them for a couple of weeks now,just need griddle wok and frying pans now Cheers”

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Posted 6 years ago

“lovely black and rose gold 2 slice toaster”

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Posted 6 years ago

“Very quick delivery, great quality and excellent value for money”

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Posted 6 years ago

Tower is rated 4.1 based on 5,888 reviews