Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,799 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Anonymous

Tower 5 star review on 11th January 2026

Anonymous

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic set of knives. Very pleased”

Helpful Report

Posted 6 years ago

“Excellent tower sand which maker. Best one I’ve ever used! Will definitely be buying more tower products”

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Posted 6 years ago

“Well recognised manufacturer. Purchased a glass, fast boil kettle, very good product and good value.”

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Posted 6 years ago

“I have bought almost all of my current kitchen from Tower. Everything matches and the quality is very high. I’m very impressed.”

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Posted 6 years ago

“Received my black/rose gold microwave today and I absolutely love it! Going to purchase matching items for the rest of my kitchenl”

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Posted 6 years ago

“Purchased kettle and toaster combination in black and rose gold. Nice design and colour combination and adds a classy look to our kitchen. The kettle is much quieter than our old one. Service and delivery plus 3 year extended warranty makes it an enjoyable experience”

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Posted 6 years ago

“toaster very good. someone has been working very hard. nice finish, works as intended. have not tried large toasties but might be okay. browns acceptably. 5 stars.”

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Posted 6 years ago

“The 3.2 litre air fryer is just what I needed saves time and it makes healthy fantastic chips”

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Posted 6 years ago

“Fantastic, 6.5 litre large enough for all our family meals. No more panicking come the end of the day as I know a hot meal is ready and waiting for us to come home”

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Posted 6 years ago

“Good looking product. Knives are light weight and sharp. Digital microwave is also a very reliable product and is a good size to have on the kitchen counter.”

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Posted 6 years ago

“Got all new tower items for my mums new house. Amazing quailty stylish goods. Easy to use site and fast shipment!”

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Posted 6 years ago

“Tower Creaglide Iron T22008, very good design, easy to use and thankfully does not make an annoying noise every 30 seconds like most cordless irons on the market!”

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Posted 6 years ago

“Recently bought set of pans and electronic salt and pepper mills. Very happy with all purchases.”

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Posted 6 years ago

“Purchased the digital Air Fryer In December, absolutely love it, as do my teenage daughter and my grandchildren who all love the less fat air fryer chips, vegetables and simply a great asset to my kitchen gadgets! Thank you Tower.”

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Posted 6 years ago

“Very pleased with my kettle,looks great in my kitchen, had to have toaster to match”

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Posted 6 years ago

“I bought a Tower 2 slice toaster (Model No. T20014R) at T J Hughes in Maidstone on 15.1.2020. I bought this model because the slots are wide enough and deep enough so that you can put a normal slice of bread in it and it doesn't stick out the top of the slot. Therefore, the whole slice of bread gets toasted. The slots in all the other toasters I looked at weren't wide enough or deep enough to do that. Well done to the designers of that toaster. Malcolm”

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Posted 6 years ago

“I recently purchased a tower microwave kettle and toaster. All perfect matching and brilliant products”

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Posted 6 years ago

“Excellent microwave in a fantastic colour. Love it!”

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Posted 6 years ago

“Very pleased with the product and good service provided. Good delivery also”

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Posted 6 years ago

“I have recently started purchasing tower and I love it so easy to clean. I have bought the rose gold and pink pots and pans along with the casserole dish and multi pan. I recommended tower to my mum who has bought the same stuff in the white marble.”

Helpful Report

Posted 6 years ago

Tower is rated 4.2 based on 5,799 reviews