Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,866 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the health Air Frier after using another brand for years. I'm already very impressed with the quality if the product. It works really well, just what we were hoping for.”

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Posted 6 years ago

“I love my new Tower black and gold kettle and toaster. They look so elegant and make any kitchen look a million dollars”

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Posted 6 years ago

“Due to this being my first experience using tower, I decided to contact the customer service team to get some more in depth information. I can gladly say I would 100% recommend any other first time buyers to do so aswell as they were extremely helpful and knowledgeable. Safe to say I ordered everything I wanted (and a bit more) and will definitely use tower again, again and again!”

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Posted 6 years ago

“Bought the ceraglide steam generated iron. Excellent purchase, performs so much better than a conventional iron and yet similar cost”

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Posted 6 years ago

“Bought the 16 function steam,mop. It heated up,so quickly,it was almost instantly. So,easy to use and loads of different accessories. Very pleased. Got rid of my little yello.”

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Posted 6 years ago

“Great buy, highly recommended!”

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Posted 6 years ago

“Great buy, highly recommended!”

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Posted 6 years ago

“Bought a soup maker great product. Would buy again from towel”

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Posted 6 years ago

“I brought the tower microwave & it’s fantastic I have been getting a collocation of the tower item because thay are lovely but once you start collecting u will what them all”

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Posted 6 years ago

“Hi Our automatic sensor bin arrived today absolutely love it with this coronaviris going around there is no need to worry about touching your bin just run your hand over the top without touching the bin and it will open and then shut on it’s own without touching, Amazing very pleased with this item.”

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Posted 6 years ago

“Love my new marble effect kettle and toaster”

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Posted 6 years ago

“18cm 3 tier steamer arrived yesterday and looks lovely and shiny and looking forward to using.”

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Posted 6 years ago

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Posted 6 years ago

“I brought a few tower items over the last week & omg I’m so so happy with them there just amazing I completely love what I have so far, I’m going to buy some more lovely bits from the tower range.”

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Posted 6 years ago

“We bought a Tower air fryer over a year ago one of the small ones. It has been a brilliant and we now hardly ever use the oven. Its great for any fish meat or quick cook things from freezer like scampi and chips. would highly recommend my mother in law and aunty are now converted too ideal for person living on their own, much safer and easier to clean than oven.”

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Posted 6 years ago

“Delighted with the bread it made found the instructions a bit confusing”

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Posted 6 years ago

“Absolutely love my tower sensor bin makes life so easy and hygienic really dont think I could go back to a normal bin”

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Posted 6 years ago

“Excellent concept and ironing experience, but took a little getting used to in cordless mode! Lightweight unit and very easy to fill for steaming (large hole for water jug and good seal lid) and excellent move-ability when ironing but you have to rest the iron back on the plate to recharge - it creates good temperature and steam production on linen and cotton settings but you need to get used to the rhythm of the docking and waiting for the light - this does only take seconds each time but I found I needed to do it half way through each item and so this took some time to adapt to......Haven’t done bedding yet but I love not catching the wire all the time and, after one basket, I’m liking the results and have found the rhythm - excellent value product!”

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Posted 6 years ago

“Removal from packaging was very straightforward and I found that it was easy to get the airfryer ready to go thanks to the very good instructions manual”

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Posted 6 years ago

“Stunning! Cant wait to use my brand new steamer.”

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Posted 6 years ago

Tower is rated 4.1 based on 5,866 reviews