Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,799 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Tower 5 star review on 11th January 2026

Anonymous

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Tower salt and pepper grinder set. Really easy to open and put the batteries in and also to fill with the salt and peppercorns. Ready to use as soon as you’ve put them together, really impressed and they’re good value too.”

Helpful Report

Posted 6 years ago

“Have been offered a new trivet for my air fryer and a discount voucher so have just received the long slot glass toaster. It toasts bread - fresh, frozen and bagels and reheats. It also looks great on my worktop.”

Helpful Report

Posted 6 years ago

“Very good quality at a great price”

Helpful Report

Posted 6 years ago

“I just bought bought the new coffee maker, it's simple to use and clean. It doesn't take up too much room and is great value for money.”

Helpful Report

Posted 6 years ago

“Excellent make bought kettle toaster microwave clock knife set breadbin canisters mug tree kitchen towel holder all in white stainless still & rose pink .. absolutely chuffed to bits really lovely would recommend tower to everyone”

Helpful Report

Posted 6 years ago

“I Love the Pedal Bin. Really smart looking product.”

Helpful Report

Posted 6 years ago

“Just purchased a soupmaker I am very pleased with the easy instructions and super soup.”

Helpful Report

Posted 6 years ago

“I absolutely love the bottega kettle I bought in marble It also boils very quickly as well as being able to hold enough water for a big family”

Helpful Report

Posted 6 years ago

“Wonderful tower digital bread maker Much needed during Covid-19 Amazing product”

Helpful Report

Posted 6 years ago

“We ordered the health Air Frier after using another brand for years. I'm already very impressed with the quality if the product. It works really well, just what we were hoping for.”

Helpful Report

Posted 6 years ago

“I love my new Tower black and gold kettle and toaster. They look so elegant and make any kitchen look a million dollars”

Helpful Report

Posted 6 years ago

“Due to this being my first experience using tower, I decided to contact the customer service team to get some more in depth information. I can gladly say I would 100% recommend any other first time buyers to do so aswell as they were extremely helpful and knowledgeable. Safe to say I ordered everything I wanted (and a bit more) and will definitely use tower again, again and again!”

Helpful Report

Posted 6 years ago

“Bought the ceraglide steam generated iron. Excellent purchase, performs so much better than a conventional iron and yet similar cost”

Helpful Report

Posted 6 years ago

“Bought the 16 function steam,mop. It heated up,so quickly,it was almost instantly. So,easy to use and loads of different accessories. Very pleased. Got rid of my little yello.”

Helpful Report

Posted 6 years ago

“Great buy, highly recommended!”

Helpful Report

Posted 6 years ago

“Great buy, highly recommended!”

Helpful Report

Posted 6 years ago

“Bought a soup maker great product. Would buy again from towel”

Helpful Report

Posted 6 years ago

“I brought the tower microwave & it’s fantastic I have been getting a collocation of the tower item because thay are lovely but once you start collecting u will what them all”

Helpful Report

Posted 6 years ago

“Hi Our automatic sensor bin arrived today absolutely love it with this coronaviris going around there is no need to worry about touching your bin just run your hand over the top without touching the bin and it will open and then shut on it’s own without touching, Amazing very pleased with this item.”

Helpful Report

Posted 6 years ago

“Love my new marble effect kettle and toaster”

Helpful Report

Posted 6 years ago

Tower is rated 4.2 based on 5,799 reviews