Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,866 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m completely in love with my 3pc tower rose gold non stick saucepan set, they are absolutely beautiful and by far my favourite purchase yet. I waited 3 weeks for them to become available again in Argos soon as they was I jumped straight at the chance. I absolutely love them so much. They match my marble and rose gold kitchen so it’s now complete.”

Helpful Report

Posted 6 years ago

“Got the pink tower pan set and love them. Have also just purchases the kettle and toaster which I also love in the black and rose gold colour.”

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Posted 6 years ago

“Bought air fryer to replace a purchase of a different company model which was faulty and far inferior in quality”

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Posted 6 years ago

“Purchased smallest slow cooker for use in my caravan. Found it to be very useful and efficient and holds enough for two people. Very pleased with product.”

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Posted 6 years ago

“I happy with purchase food processors is good for low price...looks more expensive...do job ok!”

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Posted 6 years ago

“Excellent goods”

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Posted 6 years ago

“bought the basic Tower air fryer and well pleased with it. Simple to use and does what it says it does. Have been using for a few months now and its definitely my favorite bit of kitchen kit. Haven't fried anything other than an egg in oil since so must be better for us.”

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Posted 6 years ago

“I was given the halogen as a present to replace my old one but have found although it cooks very well the halogen light has no cover around it ,unlike my old one, and the glare is so bright as to be uncomfortable and I have to use it with the extender ring on top of the glass to shield it. I took this up with Tower who told me that this was the design. I have had two different makes in the past and have never experienced this problem before. See pictures to show the Tower product and the shield on my old one.”

Helpful Report

Posted 6 years ago

“I purchased a salad spinner in April but unfortunately when using it for the first time the little pin which holds the mechanism in place to enable spinning came out when I tried to use it. I did email Tower on two occasions but have not had a reply.”

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Posted 6 years ago

“Absolutely delighted with the performance of cordless 3 in 1 vacuum cleaner.great suction,lightweight and easy to operate. Would definitely recommend.”

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Posted 6 years ago

“Excellent.”

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Posted 6 years ago

“These items are beautiful I love them”

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Posted 6 years ago

“Today all went well with your website. All attempts yesterday, Sunday, ended with ERROR message.”

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Posted 6 years ago

“Very pleased with the product so far.”

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Posted 6 years ago

“Très esthetique Belle contenance Ravie de mon achat”

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Posted 6 years ago

“I purchased a pepper and salt battery mill fabulous and Health Fry3.2 litre air fryer fabuloooooous”

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Posted 6 years ago

“Just received my new frying pan and thought I would try it out immediately so I fried and egg. Virtually no oil used but a great result. Brilliant non-stick surface.”

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Posted 6 years ago

“brilliant products, the kettle is amazing and quite, very happy”

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Posted 6 years ago

“I have just received my new kitchen accessories they are beautiful the rose gold linear collection everyone comments how sophisticated and beautiful they look customer service is excellent and the warranty is so easy to register thanks tower team”

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Posted 6 years ago

“Loving looking easy stored away! Lightweight”

Helpful Report

Posted 6 years ago

Tower is rated 4.1 based on 5,866 reviews