Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,885 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 1 star review on 4th November 2026

Lynne Cook

Isra

Tower 5 star review on 11th January 2026

Anonymous

265

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“T17021 4.3Litre Air Fryer excellent quality and very efficient cooking and good looking appliance for any kitchen”

Helpful Report

Posted 6 years ago

“We have purchased 2 tower vortex air fryer one for home and one for our caravan. Excellent health fryers cook’s food perfect every time with no mess would recommend to buy this product.”

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Posted 6 years ago

“Brilliant microwave easy to set up and use”

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Posted 6 years ago

“Great air fryer cooks food to perfection. The digital display is so good and has food choice icons to make my cooking experience better. The basket is a great size and fits all what I need for a meal.”

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Posted 6 years ago

“So amazing and affordable. Recommended.”

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Posted 6 years ago

“Very pleased with canisters”

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Posted 6 years ago

“Good made saucepans”

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Posted 6 years ago

“Lovely saucepan set. Looks fantastic and cooks perfectly”

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Posted 6 years ago

“I brought a tower air fryer t17021 1500w from Tescos in Barnstaple Devon on 15th of July 2020, I have found it easy to use and cooks perfectly . excellent”

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Posted 6 years ago

“I have had an air fryer before and it made excellent home made chips just bought this one and the chips are dry burnt and generally disgusting I am so disappointed have tried lowering the temperature shaking every few minutes still the same result don’t buy!! No instruction manual so don’t know what it can do just temps and times on the top of the machine which if the chips are anything to go by are rubbish”

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Posted 6 years ago

“Very pleased with my Air fryer”

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Posted 6 years ago

“Brilliant kettle and toaster in rose gold and white.Looks good and performance just as good”

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Posted 6 years ago

“I bought a TOWER XSV50 Stick Vacuum Cleaner and found that it was extremely powerful. Easy to carry, easy to empty the rubbish.. Excellent price”

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Posted 6 years ago

“Amazing products, great value & quality. Highly recommended”

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Posted 6 years ago

“Bought the air fryer So happy with it and also great value”

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Posted 6 years ago

“Love our new Rose Gold Sensor Bin. Really easy to use and easy to clean. An oblong shape which is ideal against the wall so it doesn’t take up much room.”

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Posted 6 years ago

“I bought the Tower Cerasone Saucepans, and not only do they look really really good, they are the perfect saucepans. They do not stick at all, they clean perfectly inside and outside. I am so pleased with these pans, the best I have ever bought.”

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Posted 6 years ago

“A very good and efficient kettle light weight and easy to use.”

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Posted 6 years ago

“I am delighted with the Tower 4.2l Air Fryer. I was pleasantly surprised at how much capacity is in the basket for cooking chips and roast potatoes. Really get a family load in there. I am so looking forward to trying many other dishes. A very happy customer.”

Helpful Report

Posted 6 years ago

“I’m completely in love with my 3pc tower rose gold non stick saucepan set, they are absolutely beautiful and by far my favourite purchase yet. I waited 3 weeks for them to become available again in Argos soon as they was I jumped straight at the chance. I absolutely love them so much. They match my marble and rose gold kitchen so it’s now complete.”

Helpful Report

Posted 6 years ago

Tower is rated 4.1 based on 5,885 reviews