Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,790 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely luv this bin”

Helpful Report

Posted 5 years ago

“The egg cooker is great. Needed to adjust the water quantity slightly for soft eggs, but delighted with it.”

Helpful Report

Posted 5 years ago

“I've had many Tower products - they're always good quality and reliable.”

Helpful Report

Posted 5 years ago

“Got the marble bread bin and it's perfect! Pretty and spacious! I could put a full loaf of sliced bread, a half loaf of polish bread and two half-eaten bags of cereal and all fit without a problem. Makes my countertop much tidier!”

Helpful Report

Posted 5 years ago

“I am quite disappointed with my tower hotplate. It is a great product, but a week after the manufacturer's warranty expired (1 year) it just stopped working. Unfortunately I did not know i could've registered for an extended warranty.”

Helpful Report

Posted 5 years ago

“Great product probably the best fryer we have bought”

Helpful Report

Posted 5 years ago

“I have the rose gold pans. I am a qualified chef and the pans are incredible. I cook minimum of twice daily and they are like no others I’ve ever tried 100% non stick and so easy to clean even burnt on stains come off instantly highly reccomend !!”

Helpful Report

Posted 5 years ago

“Air Fryer T17021 Purchased on a whim but wish I had bought one years ago as it has totally transformed our way of cooking. So quick and easy to use I am totally impressed”

Helpful Report

Posted 5 years ago

“Excellent quality.. good to look at”

Helpful Report

Posted 5 years ago

“Bought the whole kitchen set in white marble and rose gold well what can I say Absolutely stunning set my kitchen off”

Helpful Report

Posted 5 years ago

“I own multiple tower appliances and I can’t fault one of them, they save time and make tasks easy, my favourite is the pressure cooker”

Helpful Report

Posted 5 years ago

“Bought this for myself brilliant can make all sorts in it and cooks perfectly .”

Helpful Report

Posted 5 years ago

“I have had a range of tower products over the years, pots, pans, slow cookers, etc and have recently purchased the Shadow collection 4.3 litre air fryer, it is superb. From making toast to cooking chicken, steak, etc I could not fault it. It is quick, easy to use and easy to clean. Excellent product and made in Britain”

Helpful Report

Posted 5 years ago

“Loving our new knives great product and would definitely recommend.”

Helpful Report

Posted 5 years ago

“Recently purchased a multi cooker that I have been very pleased with,and have now follewedup with 2frying pans. I would always purchase tower products”

Helpful Report

Posted 5 years ago

“I am delighted with my Tower 4.3 L digital air fryer. I have cooked chicken, fish and chips all with excellent results.”

Helpful Report

Posted 5 years ago

“Absolutley love the scandi range”

Helpful Report

Posted 5 years ago

“Great looking knife set, a fantastic price And warranty ensures quality!”

Helpful Report

Posted 5 years ago

“I have recently brought the glitz collection pink blush I have the microwave kettle toaster and soon to have the pink pan set also a knife set all.look stunning”

Helpful Report

Posted 5 years ago

“Best pots set ive purchased. Had the 3 piece pots, set for a month and it has been great. Nothing sticks to it and washes great in dishwasher. My last set woukd slip on my gas hob, tower set does not do this.”

Helpful Report

Posted 5 years ago

Tower is rated 4.2 based on 5,790 reviews