Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,790 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Love the Pedal Bin. Really smart looking product.”

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Posted 5 years ago

“Good quality though l received a wrong colour. A bit dissapointed and groupon said l could not return”

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Posted 5 years ago

“Just purchased a soupmaker I am very pleased with the easy instructions and super soup.”

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Posted 6 years ago

“I absolutely love the bottega kettle I bought in marble It also boils very quickly as well as being able to hold enough water for a big family”

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Posted 6 years ago

“Wonderful tower digital bread maker Much needed during Covid-19 Amazing product”

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Posted 6 years ago

“We ordered the health Air Frier after using another brand for years. I'm already very impressed with the quality if the product. It works really well, just what we were hoping for.”

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Posted 6 years ago

“I love my new Tower black and gold kettle and toaster. They look so elegant and make any kitchen look a million dollars”

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Posted 6 years ago

“Due to this being my first experience using tower, I decided to contact the customer service team to get some more in depth information. I can gladly say I would 100% recommend any other first time buyers to do so aswell as they were extremely helpful and knowledgeable. Safe to say I ordered everything I wanted (and a bit more) and will definitely use tower again, again and again!”

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Posted 6 years ago

“Extremely poor quality. Since we bought it it was very nice for a few weeks and then it’s like some sort of surface has rinsed off. This is the result I get using after 6 weeks usage. Terrible...”

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Posted 6 years ago

“Bought the ceraglide steam generated iron. Excellent purchase, performs so much better than a conventional iron and yet similar cost”

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Posted 6 years ago

“Bought the 16 function steam,mop. It heated up,so quickly,it was almost instantly. So,easy to use and loads of different accessories. Very pleased. Got rid of my little yello.”

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Posted 6 years ago

“Great buy, highly recommended!”

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Posted 6 years ago

“Great buy, highly recommended!”

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Posted 6 years ago

“Looks great with our kitchen! Much better than our previous toaster. More settings to utilise. Easy to use”

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Posted 6 years ago

“Bought cerastone 2ocm frying pan absolutely awful everything sticks to it, should have just bought a cheap one probably work better, money wasted”

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Posted 6 years ago

“Bought a soup maker great product. Would buy again from towel”

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Posted 6 years ago

“I brought the tower microwave & it’s fantastic I have been getting a collocation of the tower item because thay are lovely but once you start collecting u will what them all”

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Posted 6 years ago

“Hi Our automatic sensor bin arrived today absolutely love it with this coronaviris going around there is no need to worry about touching your bin just run your hand over the top without touching the bin and it will open and then shut on it’s own without touching, Amazing very pleased with this item.”

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Posted 6 years ago

“Love my new marble effect kettle and toaster”

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Posted 6 years ago

“I purchased a CeraGlide 2-IN-1 2400W cord/cordless steam iron (T22008) and overall it is very easy to use and the steam function works well on stubborn, dried out cotton! It is light, both cordless, and using it attached to the base. Not convinced the cordless function maintains enough heat on the max setting? Also, the fill level for the water is really difficult to judge as the colour of the iron case - purple - is too dark? Definitely helps to have the cord use function. Overall, it is good value for money.”

Helpful Report

Posted 6 years ago

Tower is rated 4.2 based on 5,790 reviews