Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,885 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 1 star review on 4th November 2026

Lynne Cook

Isra

Tower 5 star review on 11th January 2026

Anonymous

265

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought the Tower 58 litre sensor bin in Rose Gold & White and am extremely pleased with it. It is a good, sturdy bin, easy to keep clean and replace the bag. The mechanism is silent and I really love the auto close function.”

Helpful Report

Posted 6 years ago

“TOWER FRYER JUST WHAT THE FAMILY NEEDED. HEALTHY EATING NOW. EASY TO OPERATE AND EASY TO CLEAN.”

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Posted 6 years ago

“Just bought a tower health fryer, I was a little apprehensive about it, thought there was no way this would cook food the way I like it, how wrong I was, great price and even better piece of kitchen equipment 👌”

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Posted 6 years ago

“Quick delivery service and absolutely chuffed with my product. I want to order so much more!!”

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Posted 6 years ago

“Quick delivery service and absolutely chuffed with my product. I want to order so much more!!”

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Posted 6 years ago

“Quick, painless chips without the oil - and it can not only do the nuggets to go with but also the cake for desert! I would give it 5* but its a little plastic and I've only had it a few days so far.”

Helpful Report

Posted 6 years ago

“The 7L pressure cooker was so amazing. It reduced my energy and I can save time almost 80% as I used to cook on normal way. I recommend this product for those that need a pressure cooker.”

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Posted 6 years ago

“I received the salt and pepper mills in black and rose gold and they are so stylish and alot bigger than I thought but that's not a problem and the led light when u use them is a nice touch”

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Posted 6 years ago

“Really happy just what we needed to add to our kitchen”

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Posted 6 years ago

“5 in 1 airfryer Brilliant purchase. Very efficient, clean and cooks quickly. Food browns and crisps as good as an oven. Highly recommend.”

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Posted 6 years ago

“We recently bought a Tower 11 litre Air Fryer. All I can say is WOW! and how impressed we are. Wish we had bought one yonks ago. Food tastes so much better and being fat free it is healthier too!”

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Posted 6 years ago

“Very impressed with my 3 pots.”

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Posted 6 years ago

“Received tower kettle and toaster the next day very quick, items look great and good quality”

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Posted 6 years ago

“Worst web site ever trying for a week to up date my guarantee gave up no more tower products for me I'll stick with my one year guarantee please don't respond to this notice I just gave up regards”

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Posted 6 years ago

“Trustone pan set. Fab set of pans.”

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Posted 6 years ago

“Absolutely luv this bin”

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Posted 6 years ago

“The egg cooker is great. Needed to adjust the water quantity slightly for soft eggs, but delighted with it.”

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Posted 6 years ago

“I've had many Tower products - they're always good quality and reliable.”

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Posted 6 years ago

“Got the marble bread bin and it's perfect! Pretty and spacious! I could put a full loaf of sliced bread, a half loaf of polish bread and two half-eaten bags of cereal and all fit without a problem. Makes my countertop much tidier!”

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Posted 6 years ago

“I am quite disappointed with my tower hotplate. It is a great product, but a week after the manufacturer's warranty expired (1 year) it just stopped working. Unfortunately I did not know i could've registered for an extended warranty.”

Helpful Report

Posted 6 years ago

Tower is rated 4.1 based on 5,885 reviews