Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,790 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tower sensor square bin , this is great value for money,really good quality, the motion sensor is great.”

Helpful Report

Posted 6 years ago

“excellent products,have bought several items in the past few years. this time ,a 58 litre automatic sensor bin.”

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Posted 6 years ago

“I bought a tower rapid boil glass kettle 1.7 litre and it is fantastic and so easy to keep clean it boils a lovely blue colour and I would use a Brita Water filter jug and you will not get any limescale at all. This is a great product from Tower.”

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Posted 6 years ago

“I have Brought 4 items from the glitzy Range .cant believe what great items there are . Great quality and excellent look .”

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Posted 6 years ago

“Amazing Air Fryer easy to clean and use ,,,,literally you can cook anything in this product, very happy and bought one for my mother already, Defo recommend to everyone.”

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Posted 6 years ago

“I recently emailed Tower to make an enquiry on the Electric Wok which was out of stock, I wanted to know when it would be back in stock. There response was very quick and very helpful. Thank you Tower.”

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Posted 6 years ago

“Good products......would recommend.............very durable products at affordable prices”

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Posted 6 years ago

“Bought a Tower Vortx Air Fryer, have not used my oven since...absolutely Fantastic....even does toasted sandwiches....who knew...so made up I finally got one..absolutely made up 👍🏻”

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Posted 6 years ago

“Nice set of pans - working well so far.”

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Posted 6 years ago

“Very pleased. I purchased a Tower Cerastone Ceramic, non-stick frying pan and have used it at least weekly for the past 3-4 weeks. It cooks very well - no more burnt omelettes! It cleans fantastic - no more stuck/burnt on bits of food! It looks brand new!! I will definitely start a collection of this cookware.”

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Posted 6 years ago

“Very pleased with these pans. Easy to clean as food does not stick. Very nice to look at and a lovely finishing touch to my revamped kitchen”

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Posted 6 years ago

“Light Compact and very efficient ,would recomend this product..”

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Posted 6 years ago

“Fantastic set of knives. Very pleased”

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Posted 6 years ago

“Excellent tower sand which maker. Best one I’ve ever used! Will definitely be buying more tower products”

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Posted 6 years ago

“Well recognised manufacturer. Purchased a glass, fast boil kettle, very good product and good value.”

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Posted 6 years ago

“I have bought almost all of my current kitchen from Tower. Everything matches and the quality is very high. I’m very impressed.”

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Posted 6 years ago

“Received my black/rose gold microwave today and I absolutely love it! Going to purchase matching items for the rest of my kitchenl”

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Posted 6 years ago

“Purchased kettle and toaster combination in black and rose gold. Nice design and colour combination and adds a classy look to our kitchen. The kettle is much quieter than our old one. Service and delivery plus 3 year extended warranty makes it an enjoyable experience”

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Posted 6 years ago

“toaster very good. someone has been working very hard. nice finish, works as intended. have not tried large toasties but might be okay. browns acceptably. 5 stars.”

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Posted 6 years ago

“The 3.2 litre air fryer is just what I needed saves time and it makes healthy fantastic chips”

Helpful Report

Posted 6 years ago

Tower is rated 4.2 based on 5,790 reviews