Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,882 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and good value 👍👍”

Helpful Report

Posted 2 years ago

Hi Patrick Thanks for your 5 star comments and indeed your valuable order from Tower. We hope you visit our website again very soon to check out our fantastic range of products. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“I am happy with it but T17038001 Rotisserie fork spare got one missing”

Helpful Report

Posted 2 years ago

Hi Thanks for your review - I was delighted to read how happy you were with your Air Fryer. One of our Customer Services Team have been in contact with you to address the Rotisserie fork. It only leaves me to apologise for any inconvenience caused Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“I can cook more stuff it’s really good”

Helpful Report

Posted 2 years ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower product. Rest assured if you have any enquiries our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“I bought the slow cooker in grey and gold I’m overly impressed with the design and the size Are there any recipes that you recommend and/or show?!. Thank you I LOVE my new slow cooker”

Helpful Report

Posted 2 years ago

Hi Deborah Many thanks for your 5 star comments about your Slow Cooker. I was delighted to read how happy you were with your Slow Cooker. We would recommend such internet sites as BBC Good Food or indeed our Customer Services Team could assist with any enquiry you may have. Keith - Group Customer Services Manager

Posted 2 years ago

“This Tower Manual Microwave is an excellent product for the price it does everything that I want it to do and would certainly recommend this product to anyone.”

Helpful Report

Posted 2 years ago

Hello William, Thanks for your 5 star comments about your Tower Microwave. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Not used it yet how do I use the grilling feature on mine”

Helpful Report

Posted 2 years ago

Hi Paul, Thanks for your 5 star comments about your Tower product. Should you have any enquiries about your product our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 2 years ago

“I love my product that I bought and. 💯 Happy with it healthy cooking”

Helpful Report

Posted 2 years ago

Hello Marie It was great to read how much you love your Tower product. Enjoy the healthy cooking Keith - Group Customer Services Manager

Posted 2 years ago

“very good and an excellent way of using the space in the air fryer”

Helpful Report

Posted 2 years ago

Hello Derek, Thanks for your valuable comments about your Tower Air Fryer Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Good product and fast delivery. Just wish your instruction are clearer that it can't go in the dishwasher. Better still that your product changes so I can go in the dishwasher”

Helpful Report

Posted 2 years ago

Hi Many thanks for your valuable comments regarding your Tower product. Here at Tower we love reading our customers comments and recommendations. Rest assured our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 2 years ago

“Really pleased with our Tower slow cooker, excellent value and it looks well made, stylish and has worked great with the 3 different heat settings to adjust. We have had a few Tower appliances now and really rate them. Hard to find decent made stuff these days!”

Helpful Report

Posted 2 years ago

Hello Laura What a wonderful review to receive. We were delighted to read about your Slow Cooker. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Quicker, cuts down time, tastier, easy !”

Helpful Report

Posted 2 years ago

Hi Thanks for taking the time to leave your 5 star comments about your Tower product Keith - Group Customer Services Manager

Posted 2 years ago

“Very pleased with this kitchen bin, love colour, size and automated opening and closing. Quick delivery and customer experience.”

Helpful Report

Posted 2 years ago

Hi Margaret Thanks for your 5 star comments. We were delighted to learn how much you love your kitchen bin. Thanks for choosing Tower for your valuable order Keith - Group Customer Services Manager

Posted 2 years ago

“Very pleased with this microwave, a nice looking item and a very reasonable price. Delivery was good. It fits nicely in the space allocated. I have a small kitchen and limited worktop area. I have a severe sight impairment, so digital items are a big problem but this manual model is great. It sits nicely near my Tower 2L air fryer.”

Helpful Report

Posted 2 years ago

Hi Carole, It was wonderful to read about the smooth order and delivery experience for your Tower Microwave. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Lovely bottle, this is my 2nd one now, arrived promptly”

Helpful Report

Posted 2 years ago

Hi Janice, Many thanks for your 5 star comments regarding your product from Tower. Thanks for being such a loyal customer of ours. best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Really happy with my purchase. Super fast delivery and its brilliant I use it all the time. For chicken breasts and pizza. Frozen fish etc... very good buy.”

Helpful Report

Posted 2 years ago

Hello Cheryl, Many thanks for your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Easy to use and lovely size, bought for my elderly mother, the dials are much better for her than the digital ones”

Helpful Report

Posted 2 years ago

Hi Sally, It was wonderful to read your kind words about your Tower Air Fryer. If your mother or you have any enquiries in the future please feel free to drop us a message Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“just bought my first air fryer not tried it yet but it looks fabulous value for money for sure”

Helpful Report

Posted 2 years ago

Hello Thanks for your kind words and indeed your valuable purchase for your Air Fryer. Everyone at Tower HQ was delighted to read your review. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Really great product. It's perfect for the stairs and in the kitchen.”

Helpful Report

Posted 2 years ago

Hello David Many thanks for your 5 star comments about your product from Tower. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Great air fryer. Easy to use and good size for 1-2 people. Nice slimline design”

Helpful Report

Posted 2 years ago

Hi Margaret Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. I was delighted to read your Air Fryer meets your personal requirements. Keith - Group Customer Services Manager

Posted 2 years ago

“This is brilliant!! Absolutely love this little oven and just right for my husband and myself. So economical to use instead of putting on a full oven every meal time, I’ve adapted recipes and adjusted cooking times. Easy to clean after use and I just cannot fault it. The only negative I would have was the name… it is not an air fryer it’s our magic oven and a super speedy way to bring baking for a small family into the modern day. Love it!!!”

Tower 5 star review on 29th January 2024

Helpful Report

Posted 2 years ago

Hi Jacqui, Many thanks for your 5 star comments about your Tower Air Fryer (or indeed your magic oven as you've renamed it !!) Those Yorkshire puddings look delicious. Keith - Group Customer Services Manager

Posted 2 years ago

Tower is rated 4.1 based on 5,882 reviews