Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,870 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have the pan very good, airfryer great for chips”

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Posted 10 years ago

“My tower airwave low fat fryer is brilliant”

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Posted 10 years ago

“Titanium knife set Amazing! looks lovely on the side thanks to the stand! the colour is beautiful and they are very sharp!”

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Posted 10 years ago

“My tower pressure cooker is great for making soups and stews”

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Posted 10 years ago

“Loving my new Tower TI4001 Air Fryer - chips in minutes - no heating up required. Stuggling to find a reason to use my oven now!”

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Posted 10 years ago

“Tower 9 Piece Ceramic Pan Collection from Ideal World Really pleased with my purchase. High quality ceramic pan, easy to clean and ready to use again. Good value for money compare with other brand. Thank you.”

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Posted 10 years ago

“Fabulous I got as a cheer me up present as ideal way of cooking as I'm disabled. It will make such a lot of difference to me no bending in and out of ovens wow the size is ideal. Well done Tower lets hope its as good as it looks and lasts !!!!!!”

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Posted 10 years ago

“I bought the 7 litre stainless steel pressure cooker from Argos. Just started using it, and it is very efficient and super quick. Very impressed with product. Good price too.”

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Posted 10 years ago

“Bought this produce and so far have been very impressed with the my 7liter presure cooker. The much biger then i expexted and it is very good also that they have sent different types of menues to try out, as well as the time frame for item to be cook. So i am impress!!! Thanks Tower”

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Posted 10 years ago

“So far I have been very impressed with the Saute Pan. The colour changing properties are useful for both cooking at the right temperature and cleaning when it's cool enough. The non-stick surface is just that. No complaints.”

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Posted 10 years ago

“Just used my new air frier, cooked pork steak and chips. Lovely, knife went through steak like butter.”

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Posted 10 years ago

“I really enjoy cooking with my Tower 6L pressure cooker. It is easy to use and is very useful for cooking large dinners. Very good product. -Jasmin Ghunda Ghondi”

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Posted 10 years ago

“I bought a set of ceramic saucepans last November. They have been fantastic, however, is it normal for saucepan lid screws to be rusty ? Making it impossible to tighten. Would welcome feedback please.”

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Posted 10 years ago

Good Morning Mrs Maxey, I am sorry to hear that you are having a problem with your sauce pan. We will be in touch directly to discuss your options. Kind Regards

Posted 10 years ago

“Just started using my new pans, very happy with purchase, easy to clean and will help us lose some weight as no fat required for cooking!”

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Posted 10 years ago

“Bought the 9 piece ceramic pan set absolutely delighted With the products quality welcome addition to my kitchen Rob Reid”

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Posted 11 years ago

Hi Rob, Thank you for your great feedback, if you need anything don't hesitate to contact us in the future. Many Thanks, Tower Customer Service Team Tel: 0871 221 3623 Email: support@customersvc.co.uk

Posted 11 years ago

“9piece set, fantastic equipment. We watched the demonstration on Ideal Word and for the 1st time ever we placed an order. 100% impressed, does exactly as they showed and described. We are now going to order a further 2 more sets for family gifts. Well worth the money.”

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Posted 11 years ago

Good Morning Kirsty, We are so pleased to hear that you are happy with your new pans. If you need any assistance or information about cleaning and caring for them, please don't hesitate to contact us, we will be happy to help. Many Thanks, Tower Customer Service Team Tel: 0871 221 3623 Email: support@customersvc.co.uk

Posted 11 years ago

“The on line ordering process was simple, the order was delivered promptly and the product was exactly as I had expected. Overall, an excellent experience.”

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Posted 11 years ago

“the item i bought the air fryier is brillient and very pleased with the item the only grip i have is that the menu you supply is not very good as it dosent show the basic foods to cook like chips, sausages etc .But other than this the air fryier is fine.”

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Posted 11 years ago

“Very good breadmaker, had one years ago wasn't as good as the tower breadmaker this one I would highly recommend if someone is wanting to purchase one, got a very good offer with a company selling this item so was around half price or less, very happy with it”

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Posted 11 years ago

“I Bought the ceramic coated pan set,excellent! No burning or sticking and very easy to clean. Can highly recommend.”

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Posted 11 years ago

Tower is rated 4.1 based on 5,870 reviews