Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Tower 7 piece ceramic pan set that I ordered from Ideal World is exceptional quality & I am very pleased to have them & love using them in my kitchen. They are robust yet good looking & the ceramic means nothing sticks to them. They also cook very evenly. Excellent product!”

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Posted 11 years ago

“Very good quality items .. Would highly recommend Tower”

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Posted 11 years ago

“Excellent i am very pleased with my purchase woyld highly recommend.”

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Posted 11 years ago

“excellent value for money, don't know how they do it for the cost”

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Posted 11 years ago

“I have had several makes of cookware / pans over the years but this 7 piece set which was ordered from Ideal World are fantastic. The non-stick is exactly that, much better than my previous sets and with the look of much more expensive pans especially in graphite. Can only give them 5 stars!!”

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Posted 11 years ago

“Just purchased new set of pans decided to go for cercraft rather than standard none stick. Glad we did has they work far better without any oil or butter using them on an induction hob which they work great on.”

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Posted 11 years ago

“The tower pans sets are very good they making a peace of cake”

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Posted 11 years ago

“Roy is really pleased with his new tower pan set, it cleans exactly how the advert says, they look good and the lids are great for straining liquid off. They were excellently packed”

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Posted 11 years ago

“The titanium knife set we purchased is highly recommended ,it is a god send ,looks stylish and literally cuts down on prep time when cooking ..no pun intended. As we got these in a sale it really was a great buy.”

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Posted 11 years ago

“Empressive product and good value for money. Highly recommended.”

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Posted 11 years ago

“Good value for money and a nice compact set of pots and pans”

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Posted 11 years ago

“Started to use my Tower pans as soon as I had unpacked them and washed them. I love the colour (barley). They look good in the kitchen. On the very first time of use I found the saucepan dripped moisture down the outside and on to the ceramic top of the cooker but a slight adjustment of the lid stopped that. I have used them several times now and am very pleased both with the way they cook and the ease of cleaning afterwards. I would certainly recommend them to anybody.”

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Posted 11 years ago

“Product looks great although have not used them yet”

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Posted 11 years ago

“Excellent choice of colours, very well made and they do the job that they were made for. All aspects of the pans are well designed.”

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Posted 11 years ago

“Super, non stick surface. Absolutely delighted at not having to scrub at pans any longer.”

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Posted 11 years ago

“Top product, fast delivery. A1”

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Posted 11 years ago

“I have the 7 piece set and I am totally delighted with the product. How we managed before without this Fantastic product I really don't know. So easy to keep clean and saves time on cooking too.”

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Posted 11 years ago

“Very good, they look good & a nice choice of colours. Nothing sticks you just wipe them clean. Very pleased with both saucepans & frypans & having bought them on sale excellent value for money. Would highly recommend them, a great buy.”

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Posted 11 years ago

“Wow! You get so much for your money with this pan set. Effient and so easy to clean. I'm so pleased with the variety of pans/sizes and the smart appearance - don't have to hide my pans in cupboards anymore. I bought mine off Ideal World shopping channel at an unbelievable price (it was the Tower brand that reassured me of the quality or else I'd have been suspicious). Ordered only 1 week before xmas and it was delivered less than 48 hrs later. No problems juggling pans for the xmas dinner now...... Thanks Tower.”

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Posted 11 years ago

“Just begun using these pans, so far the sauce pan and frying pan are excellent. would recommend them.”

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Posted 11 years ago

Tower is rated 4.1 based on 5,821 reviews