Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,870 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Bought the ceramic coated pan set,excellent! No burning or sticking and very easy to clean. Can highly recommend.”

Helpful Report

Posted 11 years ago

“We have three pots and two fry pans.I cannot raise them enough. They are great and no need to add oil to the fry pans. So glad I bought this offer which was on the shopping channel.”

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Posted 11 years ago

“Product almost exactly as advertised, although a small mark has appeared at the bottom of one saucepans, even though we have only used a wooden spoon whilst cooking. We have been meticulous when using, and in washing afterwards yet this small mark has appeared.?? It is not a scratch. Looks more like a stress mark. Other than that we are very satisfied with your saucepan/pan set.”

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Posted 11 years ago

“great item”

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Posted 11 years ago

“Its very good quality with good prices. Sorry about feeding back late I was away in other country So please i am interested in this offer and like your costemer and a mother a big family I need a help and a discount”

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Posted 11 years ago

“Its very good quality with good prices. Sorry about feeding back late”

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Posted 11 years ago

“The Tower 7 piece ceramic pan set that I ordered from Ideal World is exceptional quality & I am very pleased to have them & love using them in my kitchen. They are robust yet good looking & the ceramic means nothing sticks to them. They also cook very evenly. Excellent product!”

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Posted 11 years ago

“Very good quality items .. Would highly recommend Tower”

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Posted 11 years ago

“Excellent i am very pleased with my purchase woyld highly recommend.”

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Posted 11 years ago

“excellent value for money, don't know how they do it for the cost”

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Posted 11 years ago

“I have had several makes of cookware / pans over the years but this 7 piece set which was ordered from Ideal World are fantastic. The non-stick is exactly that, much better than my previous sets and with the look of much more expensive pans especially in graphite. Can only give them 5 stars!!”

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Posted 11 years ago

“Just purchased new set of pans decided to go for cercraft rather than standard none stick. Glad we did has they work far better without any oil or butter using them on an induction hob which they work great on.”

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Posted 11 years ago

“The tower pans sets are very good they making a peace of cake”

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Posted 11 years ago

“Roy is really pleased with his new tower pan set, it cleans exactly how the advert says, they look good and the lids are great for straining liquid off. They were excellently packed”

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Posted 11 years ago

“The titanium knife set we purchased is highly recommended ,it is a god send ,looks stylish and literally cuts down on prep time when cooking ..no pun intended. As we got these in a sale it really was a great buy.”

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Posted 11 years ago

“Empressive product and good value for money. Highly recommended.”

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Posted 11 years ago

“Good value for money and a nice compact set of pots and pans”

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Posted 11 years ago

“Started to use my Tower pans as soon as I had unpacked them and washed them. I love the colour (barley). They look good in the kitchen. On the very first time of use I found the saucepan dripped moisture down the outside and on to the ceramic top of the cooker but a slight adjustment of the lid stopped that. I have used them several times now and am very pleased both with the way they cook and the ease of cleaning afterwards. I would certainly recommend them to anybody.”

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Posted 11 years ago

“Product looks great although have not used them yet”

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Posted 11 years ago

“Excellent choice of colours, very well made and they do the job that they were made for. All aspects of the pans are well designed.”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,870 reviews