Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the 24cm frying pan last weekend & used it for Sunday breakfast. Absolutely excellent & ever so easy to clean. We are delighted with it.”

Helpful Report

Posted 11 years ago

“Great value and very well made as you would expect from tower !!”

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Posted 11 years ago

“Good product . Good service. Happy with my item very much so .”

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Posted 11 years ago

“Bought a 9 piece ceramic pan set from Ideal World. On first cooking impressions this is a nice set. The ceramic coating appears to work well as non stick and easy wipe clean. The handles are rubberised and fit well in the hand, feeling good and staying cool. These have replaced a pan set that had been well used for years with the non stick coating almost gone. I hope these last as long. They start off well with a 10 year warranty.”

Helpful Report

Posted 11 years ago

“Bought the Air Fryer after deep fat fryer packed up, We thought we'd try the low fat option. It works really well, Though it has taken a week to master some cooking times, as there were very limited instructions and guide times. A proper simple recipe booklet would be extremely useful and would get people off to a flying start. Really pleased with the results the best frozen battered fish I've ever had, absolutely perfect, lots more things to try, and as yet not added any oil to anything, so must be miles healthier. Extremely pleased all round, I tried twice to extend the guarantee as per instructions, Message says done successfully and confirmation e-mail sent, but I have not received the confirmation. I want to print it off for future use in case of any problems.”

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Posted 11 years ago

“Delighted with my 28cm colour changing ceramic coated frying pan. So easy to clean and yet the food just slides over the surface. Wish I'd had one of these before; they are brilliant!”

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Posted 11 years ago

“These pans are brilliant to use and easy to clean.”

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Posted 11 years ago

“Small deep fat fryer works great, heats up quick and easy to pick up and put away with the side handles. Just right for the wife and I but not big enough for a family.”

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Posted 11 years ago

“Very pleased with the pans!”

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Posted 11 years ago

“Bought a famous make frying pan (Ceracraft) it was useless a waste of money. Was apprehensive when Tower pans became available. Great buy do exactly what they say.”

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Posted 11 years ago

“The ceramic pan set is brilliant. No matter what you cook you know that when you have finished you will not be wasting time having to soak or scrubb your pans as they are so easy to clean.”

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Posted 11 years ago

“Easy to use two racks cook a meal all at once ,easy to clean afterwards perfect why use your big oven great.”

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Posted 11 years ago

“I have used other make of ceramic cookware but it does not have the same quality as tower cookware. I've used tower cookware without any problems of sticking of food products to the ceramic, so I highly endorse the tower ceramic cookware range.”

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Posted 11 years ago

“I received my two ceramic frying pans and cannot believe how I have managed with my existing non-stick pans for so long! The TOWER pans are superb - nothing ever sticks to them and with one quick wipe they are clean - no more leaving pans to soak before they can be finally cleaned! My next purchase of TOWER ceramic kitchenware will most certainly be a set of saucepans!”

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Posted 11 years ago

“Excellent service , excellent pans. Tower are on my "to use again list".”

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Posted 11 years ago

“We are very impressed with these pans , Heat up quickly, clean easy and cooking with hardly any oil Totally in love with them Wish I had bought them earlier Cooking is such a joy now Even my husband loves them and he doesn't cook !”

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Posted 11 years ago

“Very pleased with my tower ceramic set of pans, wouldn't use anything else now. Totally non stick, very easy to clean and love the red colour.”

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Posted 11 years ago

“Bought my frying pan locally was very impressed how easy it was to register on line my extended guarantee.I am very satisfied with the quality of the pan.”

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Posted 11 years ago

“excellent product terrific price good quality works well and quickly will definately cut energy bills thanks”

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Posted 11 years ago

“i have bought cheaper versions of this pan where the exterior shows great signs of wear after a few uses, this pan was sturdy with good fitting lid.after much use it remains in pristine condition inside and out, worth paying a little extra and cooks beautifully”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,821 reviews