Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,822 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't usuaully write reviews but I've made an exception this time. I saw the advert for the Tower ceramic pans and thought if they perform half as well as they are portrayed in the advert then I will be happy but after using them for several months now I find they perform like on the advert if not better. I am now looking to purchase other similiar goods from Tower.”

Helpful Report

Posted 11 years ago

“very pleased with the pans food does not stick and very easy to clean.”

Helpful Report

Posted 11 years ago

“very pleased with the two tower products i bought last month”

Helpful Report

Posted 11 years ago

“Excellent product, easy to use and easy to clean”

Helpful Report

Posted 11 years ago

“Absolute brilliance set of two ceramic frying pans. Wish i had purchased them sooner. Can now fry foods with no need for cooking fat or oil. Which is brilliant for my heart condition. Good job Tower. You get 5 stars all the way.”

Helpful Report

Posted 11 years ago

“A pleasure to use this cookware. It really is non stick.”

Helpful Report

Posted 11 years ago

“Very good service good product happy with goods so far”

Helpful Report

Posted 11 years ago

“very good,even cooking and a doddle to clean.”

Helpful Report

Posted 11 years ago

“I have bought four sets of tower pan sets (cereamic coating) after having experience of joy in cooking. Because it is very easy to use apart from being so light. After all my experiences in using them, the rest of the three sets, I have given them to my friends and families as a gift and the last one set, I am giving it to my grand daughter on her wedding day next year in america.”

Helpful Report

Posted 11 years ago

“"Does what it says on the tin". Brilliant, just wipes clean and no need for cooking oils, best pans I have ever had, didn't belive all the advertiseing about ceramic pans until I tryed them. A great buy”

Helpful Report

Posted 11 years ago

“good value for money. Easy to wipe clean and very pleasant on the eye”

Helpful Report

Posted 11 years ago

“Love my tower pans ,they do everything it says on the tin .”

Helpful Report

Posted 11 years ago

“Lovely pans, just as good as described and demonstrated. Love the silicone bake ware.”

Helpful Report

Posted 11 years ago

“Excellent customer service,plus information.”

Helpful Report

Posted 11 years ago

“I am very pleased to buy these pans because they are good quality and very good prices”

Helpful Report

Posted 11 years ago

“The ceramic pan set I purchased is excellent.”

Helpful Report

Posted 11 years ago

“I was recommend the saucepans by a family member and after using them for a couple of weeks, I would recommend them to anyone. So easy to clean.”

Helpful Report

Posted 11 years ago

“I am very pleased with my ceramic pans, I did buy a different brand initially and was very disappointed. Your pans are a pleasure to use, easy to clean and very stylish. Thank you.”

Helpful Report

Posted 11 years ago

“I am very pleased with my product from tower. I have recently had a heart attack and was advised to lose some weight. I bought the pan set from tower which you do not have to use any oil when cooking and i have managed to start slowly but surely to lose some weight. Thanks for all the help.”

Helpful Report

Posted 11 years ago

“Very easy to clean.”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,822 reviews