Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,871 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service,plus information.”

Helpful Report

Posted 11 years ago

“I am very pleased to buy these pans because they are good quality and very good prices”

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Posted 11 years ago

“The ceramic pan set I purchased is excellent.”

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Posted 11 years ago

“I was recommend the saucepans by a family member and after using them for a couple of weeks, I would recommend them to anyone. So easy to clean.”

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Posted 11 years ago

“I am very pleased with my ceramic pans, I did buy a different brand initially and was very disappointed. Your pans are a pleasure to use, easy to clean and very stylish. Thank you.”

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Posted 11 years ago

“I am very pleased with my product from tower. I have recently had a heart attack and was advised to lose some weight. I bought the pan set from tower which you do not have to use any oil when cooking and i have managed to start slowly but surely to lose some weight. Thanks for all the help.”

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Posted 11 years ago

“Very easy to clean.”

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Posted 11 years ago

“Good quality, excellent price, quick delivery , works exactly as expected- all round great performance.”

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Posted 11 years ago

“I was very pleased with the cookware I bought, it performed as promised. Only one complaint : the small grub screws that hold the handles to the glass lids got rusty after using the pots and washing them in soapy water and rinsing them.”

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Posted 11 years ago

“tower is a name you can trust for superia quality, style and price. i have bought many many items made by tower and so delighted with them i have bought pans and frying pans for 3 family members. highly recommend tower products to everyone, no more scrubbing or steeping of pans its a joy to cook now.”

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Posted 11 years ago

“Love my new saucepan and frying pan set and they look really great”

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Posted 11 years ago

“Purchased from the QVC shopping channel and we're delighted with the set. I've even cooked poached eggs in the saucepan without them sticking or breaking up too much. They're a dream to clean, food just rinses or wipes away and no burning whilst you're frying, the cooking is even.... highly recommend. Have been looking for a milk saucepan with a pouring lip to buy but so far no luck”

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Posted 11 years ago

“What fantastic pans,. They look good, cook brilliantly and wash fantastically. Nothing sticks to the pan, not even scrambled egg! I would highly recommend these pans to anyone.”

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Posted 11 years ago

“Recently bought the ceramic pans and they are excellent”

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Posted 11 years ago

“I am delighted with products. They're so easy to clean! A dream to use. Thank you very much. I love the drip feed on the fry pan. Mrs R Barton the”

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Posted 11 years ago

“another great Tower product, does it's job, no problem.”

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Posted 11 years ago

“We have found that the non-stick surface of the pans is amazing but we are disappointed with the after sales service offered as we experienced a problem with the handles which kept coming loose and after washing water was getting under the glass and rusting under the steel rim.Amazon could not guarantee the set being replaced, we didn't want a refund as we were highly delighted with them so we decided to keep them and deal with the minor problems, but I cannot emphasise enough that the non-stick surface is amazing”

Helpful Report

Posted 11 years ago

“I love the pans. So easy to clean and heat up very quickly. Love them!”

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Posted 11 years ago

“Excellent pan, use it regularly, needs very little oil, good for the diet!”

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Posted 11 years ago

“Look nice and very easy to clean lid nobs could do with a seal to stop water getting behind them when washing otherwise a excellent product”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,871 reviews