Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,822 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The eight peice ceramic saucepan set performs exactly as it advetised. The nonstick coating works which results in easy cleaning. I would recommend this set to everyone.”

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Posted 11 years ago

“excellent quality pans - very easy to clean - lovely colours !!”

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Posted 11 years ago

“My set of Tower ceramic pans have been a fantastic value for money purchase that I cannot be without.”

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Posted 11 years ago

“Excellent value for money, I bought them on a whim, when they arrived the wife said what a waste of money, however now ALL other pans in the house have been moved on to pastures greener. Even when cooking goes wrong and things get burnt, they clean up a treat, thanks”

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Posted 11 years ago

“These pans are fantastic nothing sticks to them,they are so easy to clean.”

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Posted 11 years ago

“excellent product”

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Posted 11 years ago

“these pans where far better than the ones i got before,they are lighter, easy to clean and do not scratch.”

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Posted 11 years ago

“I bought a set of five pans and have been delighted with the quality. They are lovely to both use and clean and to top it all a really lovely colour.”

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Posted 11 years ago

“I am delighted with my non-stick pans. A superb product and is exactly as advertised. The ten year guarantee is an added bonus.”

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Posted 11 years ago

“Everything they claim to be ! Easy clean....... easy peasy!!!!”

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Posted 11 years ago

“Love it easy to use and food tastes great”

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Posted 11 years ago

“Very pleased with saucepan set purchased recently.”

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Posted 11 years ago

“first I am very pleased with my Tower saucepans and fry pans but very disappointed in your 10 year Guarantee offer I am still waiting for my correct one to arrive I have asked several times I have also sent you the purchase receipt 24/8/2014 with product code No 322474.000. BR1 Your Sincerely Margaret Carter”

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Posted 11 years ago

“If you are thinking of buying the tower cookware , then just go ahead and buy with confidence , I did and I'm very happy I did .I bought the set of five pans and they perform exactly as promised , so easy to clean just a quick wipe over with a damp cloth and you're done .The quality is excellent and , not only that they cook well and look great !!!! .”

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Posted 11 years ago

“more than pleased with the set of tower saucepans and frying pans ,i purchased . they are a pleasure to cook with and look realy smart .”

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Posted 11 years ago

“Fantastic pans. Non stick. Wash easily. Love them”

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Posted 11 years ago

“High quality pans that have great non-stick surface that is so easy to clean, also for use on Induction hob is a big bonus.”

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Posted 11 years ago

“wow! these pans are absolutely amazing! you don't need oil,the food slides gracefully out of the pan! i would never go back to my old pans again,i really can't praise these pans enough, thankyou Tower,maureen xxx”

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Posted 11 years ago

“Have used my Tower set for three weeks now and would not buy any other pots or pans no sticking easy cleaning and great meals does what it says on the tin thank you TOWER”

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Posted 11 years ago

“The pans are the best i,ve used would recomend”

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Posted 11 years ago

Tower is rated 4.1 based on 5,822 reviews