Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,822 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality, The pans are really good maybe a large lid for the large frying pan would be great. The feel of the pans are very good and the easy wipe clean surface is fantastic and also makes you look good when you show your friends.”

Helpful Report

Posted 11 years ago

“I loved the pan set so much I got another set.”

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Posted 11 years ago

“Have dumped all my other cookware for the best I have ever used in 55 years of cooking. Why were you not around when I first got married and burnt my meals? Making all the different meals for the children would have been a doddle! Anyway ..... at least I am having an easy time in my twilight years! Thank you Tower!”

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Posted 11 years ago

“Excellent piece of cookware.”

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Posted 11 years ago

“the non stick quality of my ceramic pans are very good,better than i expected.well done tower thank you.”

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Posted 11 years ago

“These pans do exactly what the label says. Food doesn't stick, unbelievably easy to clean, just wipe with kitchen roll and damp cloth. Lids don't burn fingers, handles are comfortable to use. Very pleased with this purchase. Would recommend them to anyone.”

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Posted 11 years ago

“the ceramic tower frying pans I purchased from you have been excellent and I thoroughly reccomend them, also good value.”

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Posted 11 years ago

“Very speedy delivery of the goods I ordered. I ordered ceramic pots and pans and I am delighted with them. They're FANTASTIC!!!!”

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Posted 11 years ago

“I must admit when I saw the pans being advertised I didn't think they could be that good, I got a nice suprise I have never cooked scrambled eggs without butter, it works and it's true the pans do come clean with a damp. Cloth. Wish I had bought them when I first saw them advertised”

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Posted 11 years ago

“Subject to your Tower product having an extended warranty period, please see your extension period below. YOUR DETAILS PROVIDED: Mrs Eileen Peppin 87 Alcombe Minehead TA246EA Date of purchase: 16 / Oct / 1946 2ocm and 28cm Fryli Graphic 320396>000.GRA Warranty Extended by years. 14 / Aug / 2014 Ideal World Please note purchase date and extension date are both incorrect We telephones months ago and were told this was due to computer error , however we have not received conformation of what the guarantee period should be”

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Posted 11 years ago

“I find my all my pans are very useful and true to word are so easy to clean even when used for doing curry, there is no staining or discolouring .excelent.”

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Posted 11 years ago

“Excellent value for money, Easy to use and cook's perfectly every time. Will buy Tower again.”

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Posted 11 years ago

“I order pots and pans and they have been great, really pleased with these.”

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Posted 11 years ago

“tower frying pan are excellent just what i wanted also purchased some for my daughter would recommend”

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Posted 11 years ago

“i PUTCHASED A NON STICK FRYING PAN WHICH HAS THE WOW FACTOR AS IT CHANGES COLOUR WHEN HOT BUT MORE IMPORTANTLY DOES WHAT IT SAYS IN THAT IT IS NON STICK AND VERY EASY TO CLEAN”

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Posted 11 years ago

“Excellent product. Very happy with it. It does everything I expected it to.”

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Posted 11 years ago

“Quite happy with the purchase we made.”

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Posted 11 years ago

“Great ceramic saucepans. Easy to clean and not heavy so very practical.”

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Posted 11 years ago

“A brilliant product - it does exactly what was demonstrated on ideal home show. I would recommend this product to anyone”

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Posted 11 years ago

“Excellent product very pleased with this item I would recommend to anyone”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,822 reviews