Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,822 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, excellent price, quick delivery , works exactly as expected- all round great performance.”

Helpful Report

Posted 11 years ago

“I was very pleased with the cookware I bought, it performed as promised. Only one complaint : the small grub screws that hold the handles to the glass lids got rusty after using the pots and washing them in soapy water and rinsing them.”

Helpful Report

Posted 11 years ago

“tower is a name you can trust for superia quality, style and price. i have bought many many items made by tower and so delighted with them i have bought pans and frying pans for 3 family members. highly recommend tower products to everyone, no more scrubbing or steeping of pans its a joy to cook now.”

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Posted 11 years ago

“Love my new saucepan and frying pan set and they look really great”

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Posted 11 years ago

“Purchased from the QVC shopping channel and we're delighted with the set. I've even cooked poached eggs in the saucepan without them sticking or breaking up too much. They're a dream to clean, food just rinses or wipes away and no burning whilst you're frying, the cooking is even.... highly recommend. Have been looking for a milk saucepan with a pouring lip to buy but so far no luck”

Helpful Report

Posted 11 years ago

“What fantastic pans,. They look good, cook brilliantly and wash fantastically. Nothing sticks to the pan, not even scrambled egg! I would highly recommend these pans to anyone.”

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Posted 11 years ago

“Recently bought the ceramic pans and they are excellent”

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Posted 11 years ago

“I am delighted with products. They're so easy to clean! A dream to use. Thank you very much. I love the drip feed on the fry pan. Mrs R Barton the”

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Posted 11 years ago

“another great Tower product, does it's job, no problem.”

Helpful Report

Posted 11 years ago

“We have found that the non-stick surface of the pans is amazing but we are disappointed with the after sales service offered as we experienced a problem with the handles which kept coming loose and after washing water was getting under the glass and rusting under the steel rim.Amazon could not guarantee the set being replaced, we didn't want a refund as we were highly delighted with them so we decided to keep them and deal with the minor problems, but I cannot emphasise enough that the non-stick surface is amazing”

Helpful Report

Posted 11 years ago

“I love the pans. So easy to clean and heat up very quickly. Love them!”

Helpful Report

Posted 11 years ago

“Excellent pan, use it regularly, needs very little oil, good for the diet!”

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Posted 11 years ago

“Look nice and very easy to clean lid nobs could do with a seal to stop water getting behind them when washing otherwise a excellent product”

Helpful Report

Posted 11 years ago

“Tower ceramic pans are brilliant. If you are watching your diet then these are the pans for you, no need for oil. Easy to clean.”

Helpful Report

Posted 11 years ago

“Excellent value good quality.”

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Posted 11 years ago

“Excellent quality best pans we have had.”

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Posted 11 years ago

“they do what it says on the tin .an excellent product only wish i had bought then sooner they heat up very quickly and cook the food on a much lower heat thus saving gas and energy brilliant could not be happier”

Helpful Report

Posted 11 years ago

“I find the tower pan set and frying pan excellent very easy to use , and so easy to clean very pleased with my purchase and would recommend any one to try them”

Helpful Report

Posted 11 years ago

“A super ceramic frying pan that does what it says. First it tells you when it is hot enough to cook, then it cooks without fat or oil and does not stick, then it wipes clean with a dry cloth and lastly it tells you when it has cooled down and can be washed if necessary. The pan is nice to handle - not too heavy but heavy enough to feel balanced, and the price was good. I am glad I decided to give it a try and would not hesitate to buy another one. AC”

Helpful Report

Posted 11 years ago

“Order received promptly. All goods in excellent condition and completely satisfied with purchase of the equipment.”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,822 reviews