Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.56

4.6 Rating 646 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

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“excellent service and communication”

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Posted 7 years ago

“every thing from order to delivery perfect I recommend them”

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Posted 7 years ago

“Great company to do business with. Friendly, professional service with lots of quality kit and fast delivery too, would recommend.”

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Posted 7 years ago

“Good service and price. Product exactly as described.”

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Posted 7 years ago

“Prompt delivery, and at a great price for a quality product, I’m very happy and would shop again....”

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Posted 7 years ago

“Hi I received the Milwaukee tool box thanks, but I don't think it's the original box because my drill, charger and batteries not fit correctly, thank you any way. Anmar”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Excellent service, speedy, prompt and very professional.”

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Posted 7 years ago

“Love your service and the speed of delivery , when phoning you very polite and help full . Had several tools off you now all very good , only trouble I have is registering for gaurentee ID plate not on Milwaukee list so won’t let me register please help . Will have no trouble buying my tools off you and have already recommended you thanks again Derek”

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Posted 7 years ago

“Had a few problems with some of the out of stock items which were quickly resolved thanks to Pete and Scott, in particular Pete. Kind Regards Steve.”

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Posted 7 years ago

“Tremendous service and super fast delivery. Item was offered on 3 to 5 day delivery but arrived the very next morning after placing the order. Thanks so much TCD”

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Posted 7 years ago

“Fast delivery and with a rough delivery time guide, great product, thanks!”

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Posted 7 years ago

“No fuss, job done. Delivery arrived in good condition and on time.”

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Posted 7 years ago

“Every effort was made by TCD`s staff to obtain and supply the item required. As customer service lines were all busy, a receptionist left her post and very kindly sorted out a query I had. I`m very impressed, thank you.”

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Posted 7 years ago

“Easy to order, delivery on time, satisfied customer”

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Posted 7 years ago

“Great company. Great product at a good price and amazing delivery”

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Posted 7 years ago

“Excellent service and product”

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Posted 7 years ago

“Good product ( Manthorpe tile access panel) at a very competitive price and delivered on time. Thanks.”