Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.57

4.6 Rating 644 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Trade Counter Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Counter Direct 1 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no problems at all with my purchase of a Sealey 1015CX Trolley Jack, the jack was very competively priced, and arrived on time. Unfortunately the deliverer let the side down by careless handling, damaging the box that I was planning to store the jack in, as it is for keeping in the boot of my car.”

Helpful Report

Posted 6 years ago

“Unfortunately still waiting for part of my order to arrive 1 week later despite both items being shown instock, quite helpful when I rang to enquire though.”

Helpful Report

Posted 6 years ago

“Love dealing with you but cannot register my 2 Milwaukee tools don’t know why , very good service and fast delivery”

Helpful Report

Posted 6 years ago

“Good price,easy to find what I wanted on the web site and very acceptable delivery time”

Helpful Report

Posted 6 years ago

“First class service. I will be shopping again with TCD soon.”

Helpful Report

Posted 6 years ago

“I had an issue with the part delivered but this was immediately replaced without question. Excellent level of customer service.”

Helpful Report

Posted 6 years ago

“Delivery time was quick and overall the product was excellent”

Helpful Report

Posted 6 years ago

“This is the second time I’ve purchased from never been let delivered as stated highly recommended can’t seem to be beaten on prices”

Helpful Report

Posted 6 years ago

“Prompt service and a quality item. Unfortunately the website does not let you log into your account for some strange reason!”

Helpful Report

Posted 6 years ago

“Wrong hatch supplied replacement sent next day not suitable for double boarded ceilings. One plastic small triangle key supplied with hatch and a seperate one for the ladder. hatch fitted with modification not very happy with the purchase maybe should have purchased a loft kit for an extra few quid as a oppose to seperate items listed as a pack.”

Helpful Report

Posted 6 years ago

“Great price and goods arrived quickly, very impressed.”

Helpful Report

Posted 6 years ago

“unfortunately arrived damaged but very good customer service refunded in full”

Helpful Report

Posted 6 years ago

“Good no hassle transaction every time I use TCD. Good quality items at reasonable prices. Fast delivery.”

Helpful Report

Posted 6 years ago

“Quality product and prompt delivery.”

Helpful Report

Posted 6 years ago

“Excellent service and prompt delivery. The product met my expectations and was put to good use on 20metres of fencing almost immediately.”

Helpful Report

Posted 6 years ago

“Good price and rapid delivery. What more is there to say.”

Helpful Report

Posted 6 years ago

“Great thanks again”

Helpful Report

Posted 6 years ago

“Simple and excellent order and delivery. I ordered products which I know are good quality and they were available at good price. Cannot ask for any better. Thank you.”

Helpful Report

Posted 6 years ago

“Mortar router arrived on time although as yet have not used it .”

Helpful Report

Posted 6 years ago

“I know its only a 12v 6am battery and yes paid for delivery but posted and delivered without delay, great service, well packaged and certainly will buy with confidence again.”

Helpful Report

Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 644 reviews