Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.56

4.6 Rating 646 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service....item delivered quicker than expected well packaged. No hassle!!”

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Posted 6 years ago

“cannot fault the service from trade counter direct.”

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Posted 6 years ago

“Good price prompt delivery”

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Posted 6 years ago

“Great service delivered on time no hassle.”

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Posted 6 years ago

“As expected”

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Posted 6 years ago

“Great service and product as expected.”

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Posted 6 years ago

“I needed my order to be delivered in time for a specific job, so I made sure I purchased well within the advertised delivery times. When the order did not arrive then, I called up customer services, to be told they had delayed dispatch due to another item not being in stock. I asked for express delivery for the tool I needed, giving them the cut-off date for the job and received assurances the delivery would come on time. It didn't, so I lost my days fee - there was no time to re-schedule my diary, as I worked on their assurances. and when I complained they compensated me with less than 10% of the value of the fee I'd lost out. NOT HAPPY”

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Posted 6 years ago

“Very good and efficient service”

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Posted 6 years ago

“Thanks for your prompt service..”

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Posted 6 years ago

“my new first go to”

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Posted 6 years ago

“Product delivered promptly - no issues arising - perfect for the job required.”

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Posted 6 years ago

“Very prompt next day delivery.”

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Posted 6 years ago

“Very good services”

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Posted 6 years ago

“excellent prices, quick delivery”

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Posted 6 years ago

“I've only just come across this company, my husband was looking for a specific pencil for his carpentry, not on is the company the cheapest around they are the best. Super fast delivery and it's the hubbies favourite website.”

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Posted 6 years ago

“PLEASE REMOVE US FROM YOUR MAILING LISTS.”

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Posted 6 years ago

“Great piece of kit, arrived when it was supposed to, would recommend this company”

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Posted 6 years ago

“Great price for a great tool, super quick turbo delivery option, and when I discovered something was missing Scott at the office was straight on it, and I received it the very next day, the company also use DPD couriers who don’t keep you waiting in all day by giving you 1 hour time slots.”

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Posted 6 years ago

“Good speedy service”

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Posted 6 years ago

“Very pleased with my order came on time”

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Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 646 reviews