Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.54

4.5 Rating 650 Reviews

88 %

of reviewers recommend Trade Counter Direct

4.5

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Delivered promptly”

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Posted 7 years ago

“Very satisfied exactly what I was looking for and prompt delivery”

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Posted 7 years ago

“Very happy as arrived in good time and very good quality”

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Posted 7 years ago

“This is the second time I have ordered from Trade Direct once at Christmas and once at Easter for a present for my Son. The first time everything was ok on delivery and the latest occasion I had to return the item as it was in an Egg for Easter but the egg came crushed as the as the packaging was not that great as it was just in a plastic bag so had to be sent back to be replaced. With the replacement it came in a box which was great and much for the item although a little big but saved it from being crushed again. Great service and would definitely recommend.”

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Posted 7 years ago

“Excellent service....item delivered quicker than expected well packaged. No hassle!!”

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Posted 7 years ago

“cannot fault the service from trade counter direct.”

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Posted 7 years ago

“Good price prompt delivery”

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Posted 7 years ago

“Great service delivered on time no hassle.”

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Posted 7 years ago

“As expected”

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Posted 7 years ago

“Great service and product as expected.”

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Posted 7 years ago

“I needed my order to be delivered in time for a specific job, so I made sure I purchased well within the advertised delivery times. When the order did not arrive then, I called up customer services, to be told they had delayed dispatch due to another item not being in stock. I asked for express delivery for the tool I needed, giving them the cut-off date for the job and received assurances the delivery would come on time. It didn't, so I lost my days fee - there was no time to re-schedule my diary, as I worked on their assurances. and when I complained they compensated me with less than 10% of the value of the fee I'd lost out. NOT HAPPY”

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Posted 7 years ago

“Very good and efficient service”

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Posted 7 years ago

“Thanks for your prompt service..”

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Posted 7 years ago

“my new first go to”

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Posted 7 years ago

“Product delivered promptly - no issues arising - perfect for the job required.”

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Posted 7 years ago

“Very prompt next day delivery.”

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Posted 7 years ago

“Very good services”

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Posted 7 years ago

“excellent prices, quick delivery”

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Posted 7 years ago

“I've only just come across this company, my husband was looking for a specific pencil for his carpentry, not on is the company the cheapest around they are the best. Super fast delivery and it's the hubbies favourite website.”

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Posted 7 years ago

“PLEASE REMOVE US FROM YOUR MAILING LISTS.”

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Posted 7 years ago

Trade Counter Direct is rated 4.5 based on 650 reviews