Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.56

4.6 Rating 646 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

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“No single disc,”

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Posted 6 years ago

“The service from TCD was good. The only reason for the 4 stars and not five was that the instruction manual was missing and although I was promised one in the post the next day I am still waiting for it to arrive. (I ended up downloading a PDF version online).”

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Posted 6 years ago

“No problem. Easy to book on line . People i spoke to on phone very helpful.”

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Posted 6 years ago

“Wrong item arrived but was quickly rectified and received within 2 days.”

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Posted 6 years ago

“Quick efficient service”

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Posted 6 years ago

“Initial problem with order, but staff could not be more helpful and sorted problem very quickly.Would use TCD again.”

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Posted 6 years ago

“Great service thanks guys”

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Posted 6 years ago

“Excellent service ordered a tool and was delivered within 24hr no problems”

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Posted 6 years ago

“I've sent 2 emails to the company with no response. Item was poorly packaged. Unsure if it comes with warrently, as I think I might need it after it rattled its way up to me.”

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Posted 6 years ago

“First time using this company and will be definitely using again delivered as promised and a good price aswell. Well done. John”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“Fantastic. Couldn't have been better. The item was the best price and also offered free delivery. The fact that it arrived the day after ordering was incredible. You're now my first choice for tool purchases.”

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Posted 6 years ago

“Very good. Items delivered on time, would use again.”

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Posted 6 years ago

“Absolutely hassle-free purchase.. Ordered item, (price good!) received notification of shipping, and had the advantage of knowing to within an hour of when the item was being delivered (able to track the delivery van too!) Will definitely use TCD again”

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Posted 6 years ago

“Great service, great product at a great price.”

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Posted 6 years ago

“The product was offered on best price, delivered safe and on time.”

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Posted 6 years ago

“Easy to deal with and delivery was on time”

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Posted 6 years ago

“Good communication. Item delivered next day.”

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Posted 6 years ago

“Spent £400 on a Milwaukee tool. Ordered on the 6/5 and paid extra for next day delivery. Delivered on the 14/5. Not even an offer of my delivery money back or something thrown in for good will.”

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Posted 6 years ago

“The ordering was easy ,payment was easy and the delivery was next day . Top notch well done”

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Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 646 reviews