Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.54

4.5 Rating 650 Reviews

88 %

of reviewers recommend Trade Counter Direct

4.5

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order online for a Sealey 3290CX trolley Jack, I received confirmation of my order by email, the following day I had my order cancelled and a refund issued with no reason given, went back on the website to find I could re order my item but at a higher price, when I contact customer service they would not honour my order. Not very good service would not use again!!”

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Posted 7 years ago

“Very fast right product delivered on time”

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Posted 7 years ago

“Great price, swift delivery for Surefire 2 blow torch.”

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Posted 7 years ago

“Good website, easy tonavigate and find items needed, despatched swiftly.”

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Posted 7 years ago

“excellent service goods arrived well on time very well packed”

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Posted 7 years ago

“Still not received my order. Where is it?”

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Posted 7 years ago

“Very good service from ordering to collection.”

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Posted 7 years ago

“I really like this set of chisels I had a set and left them on a job needed to replace them great tools the best.”

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Posted 7 years ago

“the ordering and payment was very easy the delivery very fast overall a good shopping experience”

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Posted 7 years ago

“We were very happy with the product, also it came very quickly.”

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Posted 7 years ago

“Best prices, best customer service and very quick delivery. Great shopping experience and would highly recommend to anyone.”

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Posted 7 years ago

“Had a problem with my order due to a cheeky postman taking what was meant to be my delivery but when I contacted TCD I was greeted by a kind and helpful member of staff who directed me as to what to do, the same day I did as instructed and received the replacement the next day. Cannot fault them at all, would recommend to others to use this service!”

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Posted 7 years ago

“Good Product - Very Fast Delivery. Would Recommend!”

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Posted 7 years ago

“First class, best prices, super fast delivery, will get all my electric tools from TCD”

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Posted 7 years ago

“The item was very easy to find on the site and it was a painless procedure going through the shopping cart etc. The item was delivered quite quickly and I was happy with the service they provided.”

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Posted 7 years ago

“Very quick and good price”

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Posted 7 years ago

“Excellent buying experience, great prices, seamless checkout, speedy delivery, everything a customer might want! Will buy again and recommend further :)”

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Posted 7 years ago

“Although I am a new customer to Trade Counter Direct their response to my order and their delivery time were both very good.”

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Posted 7 years ago

“Great prices and fast delivery, everything arrived as described, thank you”

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Posted 7 years ago

“Excellent service, will definitely recommend and use again, thank you!”

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Posted 7 years ago

Trade Counter Direct is rated 4.5 based on 650 reviews