Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.59

4.6 Rating 1,937 Reviews

90 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Trade Taps 1 star review on 13th June 2025

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Trade Taps 1 star review on 7th May 2025

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Trade Taps 1 star review on 5th May 2025

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Trade Taps 5 star review on 31st March 2025

Manasseh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 8 years ago

Hello Thank you :) we really appreciate it, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 8 years ago

“easy peasy....”

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Posted 8 years ago

Lemon Squeezy :)

Posted 8 years ago

“shocking experience unfortunately: website image wrong, called to double-check and get order right for what I needed. All confirmed, wrong product delivered, day's labour wasted, delay, inconvenience and”

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Posted 8 years ago

Hi Darren I'm sorry you feel this way, it does appear a mistake occurred and i'm really sorry about this, we have collected this item, and as soon as it arrives back with out warehouse and it have been booked back in, we will of course process your refund. We apologise for the inconvenience caused. Kind Regards Trade Taps

Posted 8 years ago

“Exactly as described. Prompt delivery.”

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Posted 8 years ago

“Exactly as described. Prompt delivery.”

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Posted 8 years ago

Thank you :)

Posted 8 years ago

“I am very unhappy with customer service of Trade Taps. As soon as the delivery was made, I telephoned to say the Riser Kit was unsuitable, but I had to leave a message. This was on Friday, and so far I haven't heard from them. I also emailed and still haven't had a response. Before I placed my order, I phoned Trade Taps as my plumber definitely wanted a kit with sticky pad fixers. I waited for a call back, and was told this kit came with sticky pads. I then placed an online order. This particular kit only came with ONE sticky pad, and was not what was required. I would not recommend them as a reliable company to deal with.”

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Posted 8 years ago

Hello Pauline Thank you for your email, I'm sorry you feel this way, unfortunately we do not have an answering machine service on our phones, so unfortunately no one would have received a message which i am very sorry about. The item you ordered does indeed come with 6 sticky pads, but unfortunately it appears you did receive an incomplete riser kit, occasionally this can happen and i am very sorry about this, due to this error i can see that we arranged a collection for this and are in the process of issuing your refund. Apologies for any inconvenience cause. Kind Regards Customer Services

Posted 8 years ago

“Ordered late Friday morning, delivered by lunch time on Monday, can't ask for much more. Excellent service would certainly recommend!”

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Posted 8 years ago

Hello Harry Thank you, We hope to hear from you soon. Best Wishes Trade Taps

Posted 8 years ago

“Excellent service and price. Highly impressed.”

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Posted 8 years ago

Hi Derek Thank you, Much appreciated :) We hope to hear from you again in the future Best Wishes Trade Taps

Posted 8 years ago

“I was going to source all my bathroom equipment at Travis Perkins, I am so glad I didn't. Trade Taps were excellent, offering quality merchandise, great brands & at a great price. The selection was vast, and all the technical information was clear & concise. The site was also very easy to navigate. Topped off with fast delivery I cant fault them. They are now firmly bookmarked in my browser for the future. Dont go local, go Trade Taps!”

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Posted 8 years ago

Hi Roger Thank you for your feedback, we really appreciate it, we are glad to hear you are happy with our service & our site. We hope to hear from you again soon. Best Wishes Trade Taps

Posted 8 years ago

“Amazing value, great service. Ordered Friday and delivered Monday. Can't get better than that. Thank you”

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Posted 8 years ago

Hello Sarah Thank you, we are glad you are happy with our service. Best Wishes Trade Taps

Posted 8 years ago

“Excellent service, product was cheaper than most other sites, it arrived quicker than thought and I was kept up to date via text message and was extremely helpful.”

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Posted 8 years ago

Hello Leigh Thank you for the feedback, we are glad you are happy with our service, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 8 years ago

“Excellent customer support, the only company to be able to search and obtain a specialist part.”

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Posted 8 years ago

Hello Phil Thank you, Much appreciated Kind Regards Trade Taps

Posted 8 years ago

“Very helpful, fast efficient service! Sorry I didn't find Trade Taps sooner!!!”

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Posted 8 years ago

Hi Mike Thank you, We hope to hear from you again soon. Best Wishes Trade Taps

Posted 8 years ago

“Very happy with service. Very quick and very professional.”

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Posted 8 years ago

Hello Sue Thank you, We hope to hear from you again soon. Best Wishes Trade Taps

Posted 8 years ago

“Very impressed with delivery, received the next day.”

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Posted 8 years ago

Hi George Thank you, we do offer a next day delivery service on all of our products. Best Wishes Trade Taps

Posted 8 years ago

“Good quick service”

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Posted 8 years ago

Hi Roger Thank you! Best Wishes Trade Taps

Posted 8 years ago

“Easy to use website, excellent price, fast delivery.”

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Posted 8 years ago

Hi Jo Thank you, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 8 years ago

“Customer service was excellent. Items arrived on time, and fitted same day. Good quality and look good.”

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Posted 8 years ago

Hello Brian Thank you, We are glad to hear that your taps look good. Best Wishes Trade Taps

Posted 8 years ago

“Great website with a vast range and all very competitively priced. Selection was made easy by a good range of filters and once the required product was found, in this case a Deva monobloc kitchen tap, full technical and fitting details were also provided. Finally and easy checkout and payment procedure that went smoothly too and followed by the prompt delivery of the goods on time as advised. So ten out of ten!!”

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Posted 8 years ago

Hi David Thank you! We appreciate it Kind Regards Trade Taps

Posted 8 years ago

“Helpful, quick and easy purchase, low prices, good - will be returning for more!”

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Posted 8 years ago

Hi Matt Thank you, we hope to hear fro you soon :) Best Wishe's TradeTaps

Posted 8 years ago

Trade Taps is rated 4.6 based on 1,937 reviews