Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.64

4.6 Rating 1,901 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,901 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and quick delivery. One of the items were damaged but a replacement was sent within a couple of days.”

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Posted 7 years ago

Hello Carley Thank you for your feedback, i'm sorry about one of the items being damaged upon delivery. Now this has been rectified we hope your enjoying your new purchases. Best Wishes Trade Taps

Posted 6 years ago

“Decent price with fast delivery.”

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Posted 7 years ago

“Friendly staff and goods came as promised, would use them again.”

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Posted 7 years ago

Hello Thank you :) We hope to hear from you again. Best wishes Trade Taps

Posted 7 years ago

“Fast efficient service.”

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Posted 7 years ago

Hello Ian Thank you, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Great service. Received our order next day. Faster than other suppliers.”

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Posted 7 years ago

Hello Thank you for your comments, we hope to hear from you again soon. Best wishes Trade Taps

Posted 7 years ago

“Dealt with query swiftly and easily - good experience”

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Posted 7 years ago

Hi David Thank you for your comments, we hope to hear from you again soon. Best wishes Trade Taps

Posted 7 years ago

“I ordered it, and it arrived. Nothing special. It was very expensive.”

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Posted 7 years ago

“Item was delivered quickly but some of the details eg specified height of cistern and no flexibilty of flush plate were not clear. Happy with product and quality.”

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Posted 7 years ago

“Good price and fast delivery but I've given it a poor rating as item arrived completely unprotected. No bubble wrap or cellophane. A toilet pan can get scuffed or scratched but even the plumber was surprised to see the delivery driver turn up carrying a pan and a seat in a box.”

Helpful Report

Posted 7 years ago

Hello Joanne Thank you for your email, On this occasion your order did come directly from our manufacturers who also deliver on there own vans to prevent damages, I'm sorry you feel that this is less than satisfactory. Your comments have been noted and passed on to the relevant persons. Best Wishes Trade Taps

Posted 7 years ago

“Good quick service”

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Posted 7 years ago

Hi Roger Thank you! Best Wishes Trade Taps

Posted 7 years ago

“good website, helpful staff on the phone.”

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Posted 7 years ago

Hi Chris Much appreciated, we hope to hear from you again soon. Best Wish's Trade Taps

Posted 7 years ago

“All good. Delivered promptly and with the correct items. No problems at all. Thanks”

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Posted 7 years ago

Hello Jacob Not a problem, we hope to hear from you again soon Best Wishes Trade Taps

Posted 7 years ago

“good service and the very good”

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Posted 7 years ago

“Good website, orders easily placed and quick deliveries at very competitive prices”

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Posted 7 years ago

“My second order with Trade Taps, as with my first order a couple of items were out of stock and I had to wait for delivery. They arrived on the time scale they quoted. Everything was extremely well packed and protected.”

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Posted 7 years ago

Good morning, thank you for your review. Happy to hear you received all your orders efficiently and they were packed correctly. If you do need any additional help please do not hesitate to get in touch. Kind regards, Trade Taps

Posted 7 years ago

“Great Pricing. Fast Efficient Service. Will definitely use again.”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. We are very happy you were satisfied with our service and are glad to see we will have a returning customer! Look forward to hearing from you soon Kind regards TradeTaps

Posted 8 years ago

“Prompt notification that item was not available and option to cancel. Only complaint is my account was debited and it takes at least 5 days to get a refund. So the banks are gaining interest which I am paying for!”

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Posted 8 years ago

“I can recommend Trade Taps. Their prices are amongst the most competitive, and their telephone customer service staff are polite, on-the-ball and helpful. I did have an issue with a Grohe item that they said was in stock, then when I placed the order it had a lead time of over a week. However, this was resolved when I amended the order. Overall, they were good to deal with, and I will use Trade Taps again.”

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Posted 8 years ago

“Placed order and tap arrived within three days.”

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Posted 8 years ago

“Products arrived on time and look to be in working order from first glance. Packaging slightly damaged.”

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Posted 8 years ago

Good Morning, Thank you for your feedback, We are pleased to hear that your goods arrived safely although a little disappointed in our courier for damaging the packaging! We will pass these comments on as this is not the standards we wish to offer our customers, if we can assist you in anyway please don't hesitate to get in touch, Best Wishes, TradeTaps

Posted 8 years ago

Trade Taps is rated 4.6 based on 1,901 reviews