Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.59

4.6 Rating 1,937 Reviews

90 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Trade Taps 1 star review on 13th June 2025

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Trade Taps 5 star review on 31st March 2025

Manasseh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought three Grohe taps from TradeTaps. Could not have been an easier process, with a quick delivery and substantial saving. What's not to like!”

Helpful Report

Posted 7 years ago

Hello John, Thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

“My order was delivered very promptly. I ordered the tap on Sunday 5th November and received it on Tuesday 7th November. I would buy from Trade Taps again.”

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Posted 7 years ago

Hello Kathy, thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

“Ordered shower panel and bath panel only to find that their delivery service doesn't deliver as far North as Aberdeen. Ridiculous given I can send anything just about anywhere in the world but they don't know the UK extends past the boarder. Pitiful, small minded and backward, customer services couldn't have been less interested if she tried. Avoid like the plague, unless of course you stay somewhere they actually deliver.”

Helpful Report

Posted 7 years ago

I’m really sorry to read your complaint. Deliveries for the products you ordered are carried out by a third party distributor who are unable to deliver all our products across all UK postcodes. Smaller items such as taps can be sent via a courier as they are less likely to be damaged, but shower panels and baths need a more specialised distribution method. Whilst you were informed about the delivery I appreciate this was after you ordered. To prevent this happening again we will make this clearer on our website at the point of placing the order.

Posted 7 years ago

“Excellent customer support from Ray: helpful and friendly. Fast delivery - goods received the next day.”

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Posted 7 years ago

Hello Stephen, thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

“Great quality at great price”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Prompt processing of order and delivery”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Excellent service fast delivery”

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Posted 7 years ago

Hello Caroline, thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

“Super fast delivery. Well packaged. Great value +++++”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Ordering the tap online was painless. Received a call to tell me my tap would be arriving the following day and that the Courier would give me a call one hour before delivery. However two days later the tap still did not arrive. When following up to see where my tap was I was told the Courier could not find my address.... This was laughable and a joke as we are a business and our address is a high street address. A further day on after making the call still have not received the tap. Yet did receive an email to leave feedback, That you think you should make sure the customer has the goods first before asking them how satisfied they are with your service.”

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Posted 7 years ago

“I am still waiting for delivery of the toilet I ordered last week which was scheduled to arrive on 26th October. I chased up yesterday and was sent a follow-up email saying it would arrive on 31st. It didn't. I called this morning, and they couldn't explain what had happened, but said the toilet would be arriving not today but tomorrow. So, several phone calls and a week after ordering, I don't have a toilet that should have arrived 6 days ago. Really frustrating as it's holding up my renovation.”

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Posted 7 years ago

“Good price, known brands and reliable delivery.”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Easy to use site and next day delivery. Perfect!”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Items were in stock and delivered next day no problems.”

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Posted 7 years ago

Hello Mike, thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

“Super smooth service. My order arrived in no time. Carefully wrapped. Top!”

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Posted 7 years ago

Hello Manuele, thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

“Helpful to amend order but item not in stock so lead time for deliver”

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Posted 7 years ago

“Good price and kept informed on delivery from moment of purchase will use again thanks John”

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Posted 7 years ago

Hello John,thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

Thank you for your feedback, John. We look forward to hearing from you again. Best Wishes Trade Taps

Posted 7 years ago

“Easy check out, reasonable postage, good prices.”

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Posted 7 years ago

Hello Sylvia, thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes Trade Taps

Posted 7 years ago

“Good price for my Mira shower trays. Well wrapped safely delivered. You would have received an 'Excellent' had you delivered all the way to my PH postcode! Courteous and helpful staff.”

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Posted 7 years ago

Hello Patricia, Thank you for your feedback. We hope to hear from you again. Best wishes, Trade Taps

Posted 7 years ago

“Delivered as promised”

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Posted 7 years ago

“The items were exactly as ordered and were a good price. Items were ordered on Friday and were delivered in excellent condition on the following Monday. Excellent service and I will use this Company again.”

Helpful Report

Posted 7 years ago

Hello, Thank you for your feedback, much appreciated. We hope to hear from you again soon! Best wishes, Trade Taps

Posted 7 years ago

Thank you :)

Posted 7 years ago

Trade Taps is rated 4.6 based on 1,937 reviews