Transform Reviews

3.8 Rating 778 Reviews
70 %
of reviewers recommend Transform
3.8
Based on 778 reviews
Customer Service
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Queries Resolved In
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About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

Visit Website

Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

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Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 3rd January 2018
Patricia
1
Anonymous
Anonymous  // 01/01/2019
They are the most unprofessional company. Did you know that you no that Apparently you are not (covered) with the so what 10 year warranty ? The coordinators say that you are covered, In the event of rupture ,I have evidence of this to saying that you are covered in result of the rupture free of charge! to have replacement with your guaranteed extended warranty or 3 year warranty! I have received a letter as I have a ruptured implant which was in the (three years) and they are now expecting me to pay £3000 to re-correct them !! Absolutely shocking!!!! stay well away from Transform the reviews that you are seeing offer you real people who have experienced real life trauma due to a poor practice. My implant as a rupture and this has impacted on my health. have been so unwell and the pain off I’m experiencing is another level, to the point where I have been hospitalised. I thought I would be protected but it appears not. They have misplaced records !!!and they are not admitting liability! I had my surgery in June 2014 I contacted Transform in February 2017 within the three year and now they are saying that I am not covered . The reviews that you are seeing are real people who unfortunately have experienced horrendous ordeals. The company I find to be unprofessional. Isn’t it funny the way things go missing and clerical errors happen?to help them out they have lied saying that I didn’t pay for 10 year extended warranty as it’s (not) on their system ? but then also contradicted themselves saying that it doesn’t mean that you would have been covered even with that ??? My whole experience of Transform is absolutely disgusting . If you do not read these reviews and you go against them and think that the other reviews that are good experiences are all true! then go ahead, but I assure you now in due time you could end up in the exact same situation as I have and many more. I would never write a review to slander a company,but I do not want anybody else going through the experiences that I have been through . Take a word of advice spend your money somewhere else ! Also be extremely vigilant about what you’re listening to when at your consultation . Make sure that you use your credit card to pay for your £150 extended warranty make sure you get a receipt because things go missing in Transform! Because they don’t give you a receipt ir any documents saying you have it but their word , so basically it’s just on their system so they say. My ordeal has been going on for over two years. I am on regular medication and the doctors and hospital are very aware of what is happened. The pain that I am going through is unreal, not only that I have had to put my life on hold because I cannot do anything like I use to gym etc. Transform have ruined my life! These last few years, The only thing they have transformed is my life going from normality to hell. I have faith in the justice system, and I have faith that it will correct itself ,but for them to put me through this horrendous. There is so much I could write about I would be writing a Bible. I had Corrective surgery on the right breast with transform 2 weeks after surgery because the surgeon had not cauterised the blood Vessels which made me end up in hospital! not only that he left the company so I was left with another surgeon to correct it.I thought I’ll be fine but then years later the right breast was ruptures I believe this was like this for many years but was only brought to my attention at a later date when experiencing the pain.
Transform 1 star review on 7th July 2018 Transform 1 star review on 7th July 2018 Transform 1 star review on 7th July 2018
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Posted 5 years ago
Terrible customer care. Once something goes wrong your on your own. Forget the lifetime or implant guarantee. MRI scans and surgery to correct you might as well pay again for a new set of implants. Completely miss sold! Surgeon and consultants left. Manager and surgeon are only after money, was told even though he is the director I am only self employed and here to do surgery. Nothing to do with me what you were sold. Would not recommend to anyone!
Helpful Report
Posted 5 years ago
I’ve been told today by a surgeon at Transform in Reading Dr Rochira, that breast implants are for a life time, if after 9 years he thinks that mine are possibly ruptured now, how can they be life time?? If you read up on breast implants they only have a shelf life of 16 years possibly a little longer before rupture and capsular contracture. He also said he wouldn’t remove them unless I have replacement, uplift or fat transfer, it didn’t seem to matter to him, that I have cancer in my family and that my right breast contains already a lump, and that I am now scared, all he is concerned about is you spending further thousands on surgery that is indeed a complete waste of time now. I don’t want these implants anymore and my biggest regret was getting them done 9 years ago. I’ve been told I have no life time warranty on them, that only came into affect after I had mine done in 2009. Very bad advice I was given today, I left feeling upset and low. My only option is to seek GP advice or legal advice now.
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Posted 5 years ago
Had my boobs done really bad
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Posted 6 years ago
Iv had seriously wonkey breasts since they put implants in. And they won't do anything to change it unless I pay 6 thousand pounds . Which I haven't got .
Helpful Report
Posted 6 years ago
Cornhill Clinic: Unfriendly, unprofessional and rude. No care for people. From the second I walked into the Cornhill Clinic I was uncomfortable. The two girls on reception are cold and unfriendly, I felt like they were judging everyone that entered the clinic. The staff have no care for customers. The patient advisor, Julie, is unprofessional. I had three appointments at Cornhill and she rescheduled my appointment every time and double booked with someone else every single time. When I got to the clinic I was never seen on time and they were always 20-30 minutes late. With no apology or care for time. In the brochure given by transform, it says the patient advisor is able to answer any questions and also able to show before and after photos of the other peoples results. Julie was unable to help with any questions as she didn't have the knowledge and she also wasn't able to show photos. The only thing she was able to do was to take deposit money and book in a surgery date. There was no one else at the clinic other than the surgeon who could answer questions and all consultations with a surgeon are rushed. Mr Nathan, the second surgeon I see there, was unprofessional and rude. He didn't give me information of before during and after surgery and I didn't feel he answered any questions properly. He recommended an implant and size for breast augmentation and said it would look very nice. That is not enough information for me to be able to make a decision. On the second consultation with him, the first thing he said to me was "why are you here". Mr Nathans comments were, "surgery is a luxury and isn't a necessity", a poor remark considering I was attending the clinic for a reason and also willing to spend a lot of money to be spoken in this way. He's attitude was flippant.
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Posted 6 years ago
Returning customers will not get the original discount they were promised as apparrently "things have altered" !!!
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Posted 6 years ago
I had a boob job was really bad I wouldn’t use your services Like my new look terrible like an old lady
Transform 1 star review on 3rd January 2018
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Posted 6 years ago
I had a boob job from transform really bad I was scarred and left with depression Dr Grannis let me with Saggy boobs and tissue Out My boobs
Transform 1 star review on 3rd January 2018
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Posted 6 years ago
worst company ever so regret having the procedure and using them bad service, had breast surgery had lots of infections ever since would not go any where near them , the doctor was foreign was not even bothered that it was a botched job DONT GO THERE
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Posted 6 years ago
Have been left with nerve damage following derma fillers at Newcastle branch not even an apology!!! Have made a formal complaint
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Posted 6 years ago
Transform is a company in trouble and on the verge of bankruptcy. Don't invest your body with a company who have no duty of care. The staff have targets to hit and YOU are looked upon as a product and not a person. The company are trying to bring procedures forward to fill gaps in their theatre and offering discounts and commission (to staff) that achieve this. I believe the CQC are currently looking into the Liverpool clinic. Go elsewhere and please take this advice.
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Posted 6 years ago
Came to transform in Maidstone for first try Botox !! After the injections I paid and was asked to pay again in advance for my next visit !! I'd said I didn't know if I was going to be happy with results and declined !! When the Botox wore off I had a 1 inch long half circle line going from edge of my eye all the way up to edge of my eyebrow and above it !! That was two years ago I'm permentaly scared with this extra wrinkle as the nurse who injected me didn't know the bodies anatomy !!
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Posted 6 years ago
terrible. Ive been left in a mess. AVOID ! Transform have taken down facebook reviews, due to mass negative feedback they are receiving from patients. All experienced surgeons have left. This isnt the transform that was, but a german investor trying to run the company on the cheap ! and on the back of well known name. I repeat this is not TRANSFORM. IT IS TRANS FORM. cheap company who do not take care of their paitents. The only thing they take from you is your money !
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Posted 6 years ago
I if a rhinoplasty with dr khan in February 2016 with no surprise he dosnt work anymore My nose is uneven and one side has a bump now and difficulty breathing I went for a second opinion to dr sroujiI he clearly did not want to do the surgery and was giving me excuses that there's nothing wrong Now I am waiting to see dr syed I have also been to mya for s second opinion I told the surgeon there that I got my rhinoplasty done abroad but he knew it was by transform and said I was not the first of dr khans patient to go to him and he couldn't do a revision as there were too many implications
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Posted 6 years ago
Disgusted on the way they treat you, take your money give you a service your not happy with and won't correct it, the insurance means nothing the number on the pack isn't even valid and when waiting to see someone they keep you waiting over an hour
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Posted 6 years ago
I was booked in for a breast augmentation consultation at Leeds Transform. I was shocked to view another patients details (file was left open in front of me). I have taken the persons name and details and intend on contacting them to let them know. Also the staff appear to be very unsure of their job roles. (I overheard one of the receptionist moaning about their job role ) I have decided to go to MYA. The surgeon I saw at Leeds Transform also works for MYA. Mr Netri. A very disturbing experience at Transform.
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Posted 6 years ago
ABSOLUTLEY APPAULING!!! NEARLY 3 years later and I'm still having problems!!! The staff at the EDINBRUGH clinic are awful no empathy or compassion..... no phone calls back when your waiting to hear from them regarding correction surgery..... please please do not waste your time, money or emotions on this company ..... I will certainly be making my feelings clear to everyone about how I have been treated ..... I truly hope nobody els has to endure what I have ..... I can honestly say this company needs to up there game with regards to customer service ....
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Posted 6 years ago
From my consultation I got lied to when I arrived at the hospital for surgery the information I had received was all false so I was upset crying before I'd even had surgery which was wrong and upsetting for me to then be told I would be a size e to be a full c very small d, just had my appointment check up to be told more lies and unfortunately nothing they can do so disappointed and upset and angry and would have took my 5 thousand pound else were. Now I will be getting a second surger in 6 months to spend more money to fix my job so I highly highly do NOT recommend this place what so ever and girls who are considering breast enhancement with these please think before you pay there a company for sales not achieving customers results. So upset and annoyed thanks for taken my money and maken me an un happy person.
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Posted 6 years ago
Terrible, avoid them. Have been left with uneven hips, a lump just above the scar on one side, an ugly scar which is very messy on one side, numbness and shooting pains around the scar area still after 3 years. After the surgery I met the surgeon and explained the issues but he just said it would take time. Seen my GP and other specialists on the NHS who have said the issues are the result of the surgery and to go back. I was told by an advisor to follow the online complaints procedure because the issues were not right and should be looked at. I did not miss any of my appointments with Transform but they are now using any excuse they can think of to deny any wrong doing. I explained my issues so many times and they said just give it time which allowed them to leave it and leave it so that they can now say it has been too long. I am so upset because it cost me so much money and have been left with so many problems.
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Posted 6 years ago
Transform is rated 3.8 based on 778 reviews